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Ciocca Ford Lincoln of Lawrenceville - Service Center

Lawrence Township, NJ

4.6
165 Reviews

165 Reviews of Ciocca Ford Lincoln of Lawrenceville - Service Center

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May 14, 2024

Extremely satisfied with service and solution to issue. Service manager was professional and courteous and efficient More

by rmeehan983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024

Great service, people are very helpful and take care of all details. David was always very accessible More

by ANGELICA.PERDOMO
Recommend Dealer
Yes
Employees Worked With
David Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024

The staff and service was top notch and professional they explained to me what problems I had and I was in and out real quick More

by Cottrellm001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

May 12, 2024

Jackie from ciocca was helping me from the start and did an amazing job to the end kept me in the loop and was a big help will definitely be coming back for future repairs. All issues we had on our F250 die More

by LEONELANTONIO123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

May 10, 2024

Great customer service Told about what they were going to do with the car. Notified when they knew what was wrong with the car More

by YOUNGSTERSUNIVERSITY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

We appreciate you taking the time to write us a review! Please let us know if we can do anything else to help!

May 09, 2024

Showed very good service. Nice people and very accommodating. Don't want to add any more. More

by TTUCKER3170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for the kind review regarding our service department, Tucker! We hope to see you again soon.

May 08, 2024

The service appointment was done efficiently. The mechanic spoke to me personally about finding evidence of an animal nesting in my engine. I appreciated that very much. Also impressed by the v More

by CINDYLUCIANO78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

May 08, 2024

I stopped in late in the day with a safety concern for my vehicle. They brought my car in and fixed the issue so I could drive safely in less than 30 minutes. More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thanks Nick, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

May 07, 2024

Very nice staff at the dealership. Very clean place to wait for you car to be serviced. More

by angel2871
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Hi Angel, we are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

May 07, 2024

Courteous and quick service Manager took the time to explain car functions in a prior visit More

by KAMLOOPING
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eiad Sandy sanduqa
May 08, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

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