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Ciocca Chevrolet of Princeton - Service Center

Lawrenceville, NJ

4.5
550 Reviews

550 Reviews of Ciocca Chevrolet of Princeton - Service Center

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April 20, 2024

Will not be back, I will drive out of my way to find another dealership for any future needs. 1. $200 to diagnose each question/problem is ridiculous. You get an electronic read out. 2. Kept me waiting More

by MELMARK59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

Dealership was very friendly and efficient in providing my vehicle with a service recall for the airbag. The hot chocolate machine was also very much appreciated. More

by URIELB243
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Millar
Apr 22, 2024 -

Ciocca Chevrolet of Princeton responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

April 19, 2024

The problem still exists. Car vibrates when breaking. Seems like the problem was never addressed. More

by ANKITPATEL810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Miller
April 18, 2024

Everyone has been excellent to work with so far from sales, to service, to finance More

by Dani911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Mac Pherson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Ciocca Chevrolet of Princeton responded

We are so glad to hear this, Dani! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

April 18, 2024

Josh was so awesome . .!!!! He kept me updated on my Chevy traverse . When I had the first problem he took care of me then when I had to come back he made it so easy and le More

by violetRichardson082
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh miller
Apr 18, 2024 -

Ciocca Chevrolet of Princeton responded

Violet, thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

April 18, 2024

Efficient and professional. Got me in, got me out. Good communication throughout the process. Positive experience. More

by INOUFFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh from Service
Apr 22, 2024 -

Ciocca Chevrolet of Princeton responded

Thank you for the great review, Inouffe! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

April 16, 2024

Not customer friendly way over priced 1800 dollars for a water pump it’s a Chevy not a BMW More

by JOELOOP12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh
April 16, 2024

We had a motor replacement done on our equinox, work was performed in a timely manner More

by MARYBETHALLEN183
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Apr 17, 2024 -

Ciocca Chevrolet of Princeton responded

Thank you for the great review, Marybeth! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

April 13, 2024

I completely appreciate their kind and quick service for my car even during lunch time. More

by BONGYOUNGLEE8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Hurlbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Ciocca Chevrolet of Princeton responded

Thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

April 12, 2024

I brought my car in for an oil change. It was done faster than they estimated. I waited for the car. I was able to watch my favorite show and have a nice conversation with another custo More

by BETHWOOD714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia
Apr 15, 2024 -

Ciocca Chevrolet of Princeton responded

Hi Beth, thank you for the review. We are so happy to hear you enjoyed the lounge and your service went quick. Please let us know if we can be of further assistance!

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