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Ciocca Chevrolet of Princeton - Service Center
Lawrenceville, NJ
552 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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552 Reviews of Ciocca Chevrolet of Princeton - Service Center
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May 08, 2024
After my 2022 Corvette blew its transmission at 2900 miles (manufacturer defect), Ciocca had a flat bed at my house right away and kept the car well protected. They had the car for almost 4 months throu miles (manufacturer defect), Ciocca had a flat bed at my house right away and kept the car well protected. They had the car for almost 4 months through no fault of their own because of supply shortages. Steve Hawk, the Service Manager, Josh Miller and the team did a good job keeping me informed about the status of my car. They replaced the transmission, compensated me for my inconvenience and the car has been running great since then. More
by JSanty3
Employees Worked With
Steve Hawk, Josh Miller
Helpful May 01, 2024
After 3 years of having an issue with oil changes I was promised, Ryan and the account manager helped get everything fixed and squared away. Finally don't dread coming to the dealership. promised, Ryan and the account manager helped get everything fixed and squared away. Finally don't dread coming to the dealership. More
by KAREN.SNEED
Verified CustomerEmployees Worked With
Ryan
April 20, 2024
Will not be back, I will drive out of my way to find another dealership for any future needs. 1. $200 to diagnose each question/problem is ridiculous. You get an electronic read out. 2. Kept me waiting another dealership for any future needs. 1. $200 to diagnose each question/problem is ridiculous. You get an electronic read out. 2. Kept me waiting well past expected time. They thanked me numerous times for my “patience” but never put any action behind it (Have a cup of coffee. Here’s a free oil change. We vacuumed your interior for you as a thank you for your patience.) 3. They resolved the issue (after 3+ hours wait) -yay! - and mysteriously a new dashboard light appeared that same day. The odds of them being unrelated would be slim. They would not guarantee over the phone that I wouldn’t be charged if I brought it back. More
by MELMARK59
Employees Worked With
April 19, 2024
Dealership was very friendly and efficient in providing my vehicle with a service recall for the airbag. The hot chocolate machine was also very much appreciated. my vehicle with a service recall for the airbag. The hot chocolate machine was also very much appreciated. More
by URIELB243
Employees Worked With
Josh Millar
April 18, 2024
Everyone has been excellent to work with so far from sales, to service, to finance sales, to service, to finance More
by Dani911
Employees Worked With
April 18, 2024
Josh was so awesome . .!!!! He kept me updated on my Chevy traverse . When I had the first problem he took care of me then when I had to come back he made it so easy and le .!!!! He kept me updated on my Chevy traverse . When I had the first problem he took care of me then when I had to come back he made it so easy and less stress free for me. I was running a little late the first time pass 5 and he made it his way to call me at 4:59 but stayed late . We need more people like you thank you so much -violet More
by violetRichardson082
Employees Worked With
Josh miller
