Cape Coral Chrysler Dodge Jeep Ram - Service Center

I brought my van in with error codes P1128 and P1129 which has to do with proper fuel system. When I picked my the van I was told i had an aftermarket headrest that could cause the error codes P11 and 2 which has to do with proper fuel system. When I picked my the van I was told i had an aftermarket headrest that could cause the error codes P11 and 28 which was not the problem when I came i. When i picked up the van i was charged over $300 and nothinbg eas done about my problem. Very frustrating More

Mike in service is a great guy vert attentive to my truck and what needed to be done to provide excellent service. and what needed to be done to provide excellent service. More

They haven’t figured out the problem with my vehicle I’m already $2800 Dollars into this problem and now it’s gonna be another 4000 dollars to try and fix it again. Taylor has been very professional and hel already $2800 Dollars into this problem and now it’s gonna be another 4000 dollars to try and fix it again. Taylor has been very professional and helpful. But my price keeps climbing and still not fixed. And this time there is still no guarantee that this is the problem with the car More

Wanted info on new top for my jeep. Couldn't get anyone to call back with installation cost. Couldn't get anyone to call back with installation cost. More

Mike in service took care Ram 3500 diesel 4x4 of me and as always totally happy! I told him about a strange smell etc he said no leaks and to put some miles on it ! as always totally happy! I told him about a strange smell etc he said no leaks and to put some miles on it ! More

Had an oil change. The service members helped me get an oil change package.They kept me informed of everything. The service members helped me get an oil change package.They kept me informed of everything. More

I actually do not know if I woulod recommend. When I arrived it was a few minutes before 7AM. There was a guy at a desk outside. I asked him the procedue and it seemd like a bother to talk to me. When I arrived it was a few minutes before 7AM. There was a guy at a desk outside. I asked him the procedue and it seemd like a bother to talk to me. He said wait until 7 and someone would come out. When I filled out the survey last time I was told I would get a detail wash. This trip got not wash at all. My warranty issue was fixed, so that is a good thing but there was not real explanation of anything. More

To make a long story short, their customer service was great when I went to buy a truck from them. They made sure I had everything I needed and wanted. Then 6 days prior to my first payment needing to be great when I went to buy a truck from them. They made sure I had everything I needed and wanted. Then 6 days prior to my first payment needing to be made The service department told me that the ticking my truck made was normal mind you it’s a 2023 or 26,000 miles on it. They pulled me off left and right in that department until I made a scene. Then, once I made the scene, it was all hands on deck. Everybody checking my truck out they got to a point where I don’t trust any of them, and I took it to their sister Over in Broward county, which is two hours away. Very unacceptable service from them and multiple times I’ve called the sales rep that I bought the truck from and have never got a return. Return call. I normally don’t write reviews unless they’re usually not worth the time, but in this case they emailed me asking for this. So here it is. More

I wrote a very long letter of Praise for Ron Torres and Alex in the Service department explaining how well they took care of me and my wifes car, BUT something was crazy with the password requiremnts! Alex in the Service department explaining how well they took care of me and my wifes car, BUT something was crazy with the password requiremnts! More

Service manager Mike did a great job. My low mileage Ram 3500 diesel had weird smell. His tech looked for leaks none found no charge. Thanked him for this. Nice people looking out for My low mileage Ram 3500 diesel had weird smell. His tech looked for leaks none found no charge. Thanked him for this. Nice people looking out for loyal customers. More