
Cambridge Hyundai
Cambridge, ON
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858 Reviews of Cambridge Hyundai
I recently purchased a 2025 Hyundai Sonata Preferred Trend. Initially, the dealership staff were extremely helpful and supportive throughout the buying process. However, just 27 days after getting the c Trend. Initially, the dealership staff were extremely helpful and supportive throughout the buying process. However, just 27 days after getting the car, I noticed a bubble in the front right tire. Concerned, I went straight to the dealership the next day. When I explained the issue, the first thing they said was that I must have hit a pothole or a curb. I calmly told them that nothing of that sort happened — the tire developed a bubble in less than a month, which is unacceptable, especially for a new, high-end vehicle. After some back and forth, they finally said they couldn’t replace the tire for free but would offer a discount. They booked me an appointment for the next day. When I went in, the people I initially dealt with weren’t there. Instead, the service manager was present, and she was extremely rude. She denied any discount and simply gave me a quotation — which clearly mentioned no discount at all. I was beyond frustrated. I told them to keep the car, and I would escalate the matter. In response, the manager abruptly ended the conversation and said, “If you want to go legal, then go legal — don’t talk.” This was the dealership’s after-sales experience. So to anyone considering buying a car from them — beware. Bruce, I have the car now, but your team’s attitude is unacceptable. More
We had our 2017 Sonata towed into Cambridge Hyundai with a blown engine. Hailey McIntosh was amazing to work with. We sent in all our oil changes and two weeks later we picked up the car with the new engine a blown engine. Hailey McIntosh was amazing to work with. We sent in all our oil changes and two weeks later we picked up the car with the new engine. More
This is just about a scheduled service appointment I had. Opening hours are great compared to other places (7:30 compared to 8) and the drive in bay was big and easy (4 cars straight in compared to a 90 degr Opening hours are great compared to other places (7:30 compared to 8) and the drive in bay was big and easy (4 cars straight in compared to a 90 degree right turn). Service was good, although I was texted a query that I didn't see and then called an hour later. Shuttle service is good but ends early (3?) and waited over an hour for a pickup and gave up. Would recommend for service but just be aware of pick up times and delays... More