Birchwood BMW

Well organized and the work is clearly explained and the cost is provided ahead of time. Video of the work done and any problems identified is helpful. cost is provided ahead of time. Video of the work done and any problems identified is helpful. More

The Birchwood BMW dealership is an excellent place to do business with. The facilities are first class, the service experience is always professional and there to help. The sales team is knowledgeable, cour business with. The facilities are first class, the service experience is always professional and there to help. The sales team is knowledgeable, courteous and truly look for ways to enhance the customer experience. The service and sales experience is always consistent which makes you want to come back. More

Service folks are friendly and go out of the way to make my time a good experience. When I have talked to sales folks I have had my questions answered and options suggested. my time a good experience. When I have talked to sales folks I have had my questions answered and options suggested. More

Excellent service dealing with Steve and Kyle. Would recommend dealing with Birchwood BMW again. Communication through this process was spot on Would recommend dealing with Birchwood BMW again. Communication through this process was spot on More

Paul, our trusted sales representative at BMW Birchwood, has once again demonstrated his exceptional skills during our second vehicle purchase. His patience, extensive product knowledge, and support through has once again demonstrated his exceptional skills during our second vehicle purchase. His patience, extensive product knowledge, and support throughout the financing process allowed us to make an informed decision without feeling pressured. Paul's expertise and the dealership's extraordinary after-sales service, including excellent roadside assistance and fair warranty application, have solidified our trust in the BMW brand. While we explored other award-winning vehicle brands for our second purchase, we ultimately chose to remain with BMW Birchwood due to their superior service and fair trade-in pricing. The team's commitment to customer satisfaction has been remarkable, from the initial sale to long-term support. We congratulate the BMW Birchwood team and look forward to continuing our relationship for future automotive needs. Their dedication to excellence has set them apart in the competitive automotive market. More

Very good service. Anticipated needs, and facilitated dealings with insurer. Staff was well-informed and helpful. And I loved the loaner vehicle. Anticipated needs, and facilitated dealings with insurer. Staff was well-informed and helpful. And I loved the loaner vehicle. More

Top notch professional dealership with one of the best automotive brands and a great customer experience. automotive brands and a great customer experience. More

Knowledgeable, professional and honest. Bought our X3. There. Great SUV. Service is just as good. I have owed many vehicles and except for Birchwood, the service department has always let Bought our X3. There. Great SUV. Service is just as good. I have owed many vehicles and except for Birchwood, the service department has always let me down. More

The first time when I walk in to the door people are welcome me with a smile and offer me drinks and coffee. your sales rep Michael De Guzman greeted me with a warm welcome and I already felt like I'm o welcome me with a smile and offer me drinks and coffee. your sales rep Michael De Guzman greeted me with a warm welcome and I already felt like I'm one of the BMW family. More

Exceptional customer service and great work every time I come in for service. Bill H. is awesome! come in for service. Bill H. is awesome! More