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Big Star Cadillac
Friendswood, TX
2,044 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,044 reviews
June 03, 2024
Ainsley handled everything in a timely manner. Communication was on point as well. Excellent service. Communication was on point as well. Excellent service. More
by DAG0
Verified CustomerEmployees Worked With
Helpful June 03, 2024
Mr Mayo was awesome! He made sure everything was perfect with my Cadillac CT5! Thanks He made sure everything was perfect with my Cadillac CT5! Thanks More
by aleka.thomas2
Employees Worked With
June 03, 2024
Karah is very detailed oriented, keeps you informed with great updates on your vehicle when it is being serviced. When arriving to service department she makes you feel at home. So thank you Karah. great updates on your vehicle when it is being serviced. When arriving to service department she makes you feel at home. So thank you Karah. More
by poncejoshua
Employees Worked With
June 03, 2024
The service was fair and fast. Bob is very attentive to my car issues and problems. Bob is very attentive to my car issues and problems. More
by RESAMILL
Employees Worked With
June 02, 2024
The parking lot of the dealership was very clean and organized as well as the inside of the the facility. The staff was very friendly and professional. They made my experience quick and easy and explain organized as well as the inside of the the facility. The staff was very friendly and professional. They made my experience quick and easy and explained everything during the process. More
by melissaw.1982
Employees Worked With
June 02, 2024
Bobby was on point again. In and out same day. Excellent and professional service. Thank you! In and out same day. Excellent and professional service. Thank you! More
by vrsnider327
Employees Worked With
June 01, 2024
Great experience. Appreciate all of the professionalism and expertise by all members of the team. Appreciate all of the professionalism and expertise by all members of the team. More
by DENNISFOUTY
June 01, 2024
Dealership has unprofessional, un honest, rude, disrespectful, employees only worried about making $$$ waste of time be aware their multipoint inspection is a lie , they rig their used cars to mak disrespectful, employees only worried about making $$$ waste of time be aware their multipoint inspection is a lie , they rig their used cars to make a sale letting you drive away with an unsafe over priced vehicle thank god i returned vehicle More
by steven2719
Employees Worked With
June 01, 2024
Everyone is very friendly and helpful! Always clean lobby and restrooms.Bobby explains everything and stays in touch on what’s going with your vehicle. Always clean lobby and restrooms.Bobby explains everything and stays in touch on what’s going with your vehicle. More
by SHARONSWINDELL55
May 31, 2024
My salesperson Lisa. V was amazing! She made the car buying process stress-free and enjoyable. I will be working with her for all of my future car buying needs. V was amazing! She made the car buying process stress-free and enjoyable. I will be working with her for all of my future car buying needs. More
by Kiki
Employees Worked With
