Bayside Chrysler Jeep Dodge - Service Center

Bayside Jeep service department does NOT reimburse me the money I spent for rental car, even though that was the deal with them, since they do NOT have any curtesy vehicles. I post this here to help more peo money I spent for rental car, even though that was the deal with them, since they do NOT have any curtesy vehicles. I post this here to help more people avoid surprises with this dealership. More

Jay from service, he works the evening shift (supervisor) he is the best, he made sure my 22 ram trx was serviced and taken cared for. he is the best, he made sure my 22 ram trx was serviced and taken cared for. More

The staff are amazing very professional and respectful. From the beginning to the end of the service they treat the customers with love, respect and compassion. Always with a smile and always willing to he From the beginning to the end of the service they treat the customers with love, respect and compassion. Always with a smile and always willing to help. They even have breakfast for their customers 🥰 Thank you for your outstanding service well appreciated keep it up with the amazing work you ALL DO. TEAM work makes the dream work. God Bless. More

Had an appointment for service, when I got there staff took care of my car right away. Friendly and helpful. Thank you Bayside you guys rock! took care of my car right away. Friendly and helpful. Thank you Bayside you guys rock! More

Very disappointed ☹️ Overcharge and dishonest dealer. Bryan never returns phone calls. 4 times to fix a check engine light that was never fixed. I’ll never go back. Bryan never returns phone calls. 4 times to fix a check engine light that was never fixed. I’ll never go back. More

I regret to say that my recent experience with the service department has been profoundly disappointing. After being promised a timely update on my vehicle, I was left waiting without any communicatio service department has been profoundly disappointing. After being promised a timely update on my vehicle, I was left waiting without any communication. When I attempted to follow up, I was informed that the representative had left for the day, leaving me in the dark about the status of my car. Upon calling the next day, I was met with further frustration as I was told the representative was in a meeting and would call me back once available. Hours passed, and when I finally reached out again, I was met with dismissive remarks about the dealership's workload. This lack of accountability and professionalism is unacceptable. Finally, when I did receive an update, I was informed that it would take an excessive three days just to diagnose the issue with my car. This delay is simply unreasonable, and it reflects poorly on the dealership's ability to manage its service appointments effectively. it's disheartening to note that the availability of appointments seems to exceed the capacity of the service department, leading to extended wait times and inadequate communication with customers. This is a clear indication of mismanagement and a disregard for customer satisfaction. Moreover, my decision to choose bayside for service was based on necessity rather than preference, as it was the only option available at the time. it has become evident that the dealership's claims of availability were misleading, if not outright false. In conclusion, my experience with bayside has been marred by incompetence, poor communication, and a lack of integrity. I have lost all confidence in their ability to provide satisfactory service, and I will not be returning. I strongly advise others to reconsider entrusting their vehicles to this establishment, as it has proven itself to be a disreputable and shady business. More

Waited too long for an appointment for an issue that prevented me from driving in hybrid prevented me from driving in hybrid More

Thank you for your service and help. My experience went well, my representative was informative and professional and I will be returning in the future. My experience went well, my representative was informative and professional and I will be returning in the future. More

Great very professional and answered all my questions. Knew about vehicle all information possible. Will definitely use bayside keep for my next purchase Knew about vehicle all information possible. Will definitely use bayside keep for my next purchase More