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Banister Chrysler Dodge Jeep Ram of Hampton - Service Center

Hampton, VA

4.6
40 Reviews

40 Reviews of Banister Chrysler Dodge Jeep Ram of Hampton - Service Center

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May 14, 2024

My service writer Lindsay worked hard with Chrysler to get my work covered by my warranty. See was a great help. More

by WILLIAMSON61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Givens
May 14, 2024

Service writer Cannon is excellent as is the entire service department. Will definitely return for future work. More

by SADAMS4002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannon
May 14, 2024

Failed inspection on my windshield wipers even though they are fairly new. I went back home to wash my car and took it back and they passed. What a joke. Also had to reschedule a recall 3 times because t More

by M
Recommend Dealer
No
Employees Worked With
Dont remember
May 13, 2024

Well had to bring vehicle back for same problem cause it was not fixed properly More

by BILLK40JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lyndsay Givens
May 13, 2024

The team got me in quickly, found the problem and got it fixed right away More

by JADUNN8041
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cano Hughes
May 13, 2024

IT TOOK 2 TIMES TO GET THE PROBLEM FIXED, BUT IT WAS FOUND OUT TO BE A DEFECTIVE PART ON THE TRANSMISSION PAN FILTER. AFTER IT WAS REPLACED IT WORKED LIKE IT DID BEFORE. THE FRONT BRAKES AND ROTORS More

by wamplerke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NONE OF THESE PEOPLE
May 12, 2024

Awesome Service Advisor! We have worked with Ashley House for quite a number of years now and she is absolutely the best service writer we have ever had. More

by jolinfeller7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley House
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024

The entire staff were exceptional. They were professional, knowledgeable, and courteous. My repairs were done in a timely manner and I was informed through the process. I will continue More

by PMWVR79
Recommend Dealer
Yes
Employees Worked With
Lindsay Givens
May 11, 2024

The service department has improved since Banister took over. My vehicle was taken in on time and the recall and inspection completed ahead of schedule. More

by mlalli246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Very good service. Drop off inspection was done quickly. Good communication by text. Thank you! More

by Natalie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley House
5.0
This rating includes all reviews, with more weight given to recent reviews.
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