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Banister Chrysler Dodge Jeep Ram of Hampton - Service Center

Hampton, VA

4.6
19 Reviews

19 Reviews of Banister Chrysler Dodge Jeep Ram of Hampton - Service Center

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May 03, 2024

Excellent service. Customer service were pleasant and professional. The wait time was shorter than my previous wait time. Nice work. More

by cdbyrd23
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Wispur Granger
May 02, 2024

It was certainly a very pleasant experience and I did not spend a whole day at the establishment and the complimentary hospitality was also very pleasant thank you for the service. More

by JUANMARTINEZNITO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lonie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

Horrible service no one is ever on the same page. They don't reach out to give you information you have to keep calling them and hope that they will return your call within the same day or next day. More

by mrs.skinner0605
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
West, Cannon, and Lindsey
May 02, 2024

Excellent work and professional people. Greeted immediately and were very friendly. promptly contacted me when had suggested work and when completed. More

by SADAMS4002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannon
May 01, 2024

I received excellent service and my service advisor made sure all of my needs were met as well as set me of with a schedule for future service More

by tom011902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley House
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

Lindsey was helpful and knowledgeable and insured all my requests were addressed. Everyone was very nice. xxxx I almost bought a new car. More

by trentclark.va
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
April 30, 2024

All of the work was done to put my car back on the road. Good job Ashley More

by johnmmcdaniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olin Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Guynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lonie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't know off any others, but I know thay all work together to get the job done.
April 29, 2024

They fixed a problem my original dealership didn’t plus did a complete inspection to let me know what else was right, wrong or in the yellow area. They worked great for me. More

by MEDEEJAY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay
April 29, 2024

Service mechanic is not very attentive. Second time I’ve noticed a forgotten step. First time was forgetting to air up tires after a rotation and this time was not resetting the oil life i More

by mikeldavis1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley House
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

Lindsay and everybody were great. So nice! And the service was quick. I also like the online site. More

by Cozu2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Givens
1