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BMW of Palm Springs - Service Center

Palm Springs, CA

4.7
865 Reviews

865 Reviews of BMW of Palm Springs - Service Center

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June 01, 2024

Great place to take your car for service ! When they’re very busy the manager steps in to expedite the service ! Very professional, polite and quick ! More

by pianoforte11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Sandy is great! Responsive, kind, and knows her stuff. So easy to work with. Lyft service is great! On the other hand, Albert, the tire rep, was not very impres More

by gdelpasa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert
May 31, 2024

Great customer service. Always on top of things regarding your vehicle, like asking me if I have any questions about my vehicle . Just a Great experience! Thank you More

by rstrawberry18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

They solved my car problem about my oil change Thank you for all. I recommend this agency More

by flores3277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

Bryan is professional and courteous. He knows what his customers expect from him. He is also honest and respectful. More

by YOON74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

Was scheduled but dealership was delayed due to staffing shortage. Waiting too long for service required. Requested car be washed but wheels were dirty and not cleaned appropriately. No snacks for long wait More

by nlp_patterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

I like the ride home when I drop off car, also like the service video More

by roderick8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

Kind and attentive! Hepful and willing to explain and teach how to use my new SUV. More

by donetteramey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

They are professional treat me with respect and offered me a loaner car to take home … Sandy is the best ! More

by DPAL911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024

Savanna was polite and the work was done but due to o fault of hers, a thirdkey fob tat was working is now disable, so another trip to the service departmenmt again! More

by BLURREDLINES4U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

BMW of Palm Springs responded

We're incredibly grateful for your 5-star review! It's feedback like yours that motivates our team at BMW Palm Springs to continuously improve and excel. We're so happy to have made your experience a great one, and we look forward to welcoming you back next time.

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