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BMW of Palm Springs

Palm Springs, CA

4.7
1,085 Reviews
Sales Department Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our professional sales team is committed to a no-pressure, high integrity approach to your ownership experience. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Our online inventory of new and pre-owned vehicles is updated daily. We invite you to schedule a test drive or stop by our showroom to experience all that we have to offer. Service / Parts / Boutique Departments BMW of Palm Springs services your vehicle with the utmost care. Our highly trained staff of technicians and advisors have received hundreds of hours of factory training. Our goal is to quickly diagnose and repair your vehicle with original factory parts. We offer the following: Factory trained and certified technicians Alternate transportation Genuine BMW parts Complimentary car wash All repairs come with a 2 year/unlimited mile warranty Our waiting area has many of the common conveniences you'd expect such as complimentary refreshments, WIFI, TV and reading materials. If you would rather not wait, we are happy to provide alternate transportation. Feel free to browse through our boutique for the best BMW Life Style items or great gift ideas. SCHEDULE SERVICE
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3737 East Palm Canyon Dr

Palm Springs, CA

92264

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Showing 1,085 reviews

May 15, 2024

Chris Hapner, my service advisor, was very communicative during the process in keeping me informed regarding my vehicle’s issue as well as a completion time. He was also proactive in replacing the battery i More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

Like dealer and the staff. They need more loaner vehicles for the customers Also call back when customers make an appointment to keep him more updated More

by NAQVI07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Veneisha Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Savanna King
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul in sales
May 15, 2024

Good quality personal service. Price cheaper than alternative providers. Staff friendly and helpful. Thats all you get More

by GARY19680
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nick Alexander
4.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

I was happy that the service could be finished in less than 3 hours. The waiting room was a pleasant place to stay during the service. More

by cnelsonk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

Received great customer service! Sandra is great to work with, she was very helpful and courteous. More

by MTERESAMERCADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

Experience was great! Bradley was helpful throughout the process. Everyone was helpful and answered all my questions. More

by erarberbarbosa
Recommend Dealer
Yes
Employees Worked With
Bradley
May 14, 2024

Excellent job well done efficient will be returning for all maintenance Personnel friendly and courteous More

by AVAUGHN9US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024

SAVANNA WAS GREAT. ..YOUR BEST ADVERTISEMENT.....I FELT I WAS GETTING THE BEST OF SERVICE....THANKS! More

by MBZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024

Savana is great to work with! Her customer service and attention to detail is rare in today’s marketplace. More

by RKM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024

Brad was a great person to work with! He was very attentive to my needs. Professional. More

by toddhartog
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Gutierrez
1
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