Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Dallas
Dallas, TX
1,373 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,373 reviews
May 04, 2024
Walked in on a rainy day to look at a couple of cars. Covered parking for the vehicles was very nice. Smooth transaction on the car for an out of state buyer. Soren setup enclosed shipping to Color Covered parking for the vehicles was very nice. Smooth transaction on the car for an out of state buyer. Soren setup enclosed shipping to Colorado and everything from the money wires, to the delivery of car and title went smoothly. More
by Eric Fetzer
Employees Worked With
Soren Hawlery
Helpful May 04, 2024
From David Boice, our sales associate, to Muhammad in the finance department. I was so impressed with the service and high level of professionalism. I’m happy we shopped at BMW of Dallas. Thanks, Toby finance department. I was so impressed with the service and high level of professionalism. I’m happy we shopped at BMW of Dallas. Thanks, Toby More
by jeeptj53
Employees Worked With
David Boice
May 03, 2024
Simply put, this service department does what they say, when they say they are going to do it. My service agent Colin keeps me informed and somehow eases the pain of having your car serviced, from arrangin when they say they are going to do it. My service agent Colin keeps me informed and somehow eases the pain of having your car serviced, from arranging transportation to the checkout. More
by Quiztim05
Employees Worked With
Colin
May 01, 2024
This was my second time at this dealership and I was again amazed by the service. Tyler was a wonderful service agent: he guided me through my service options and made sure I was comfortable and had eve again amazed by the service. Tyler was a wonderful service agent: he guided me through my service options and made sure I was comfortable and had everything taken care of before I left the dealer. I will definitely be coming back to this dealership! More
by jonathansilander
Employees Worked With
Tyler, Service Associate
April 30, 2024
Wonderful service experience from start to finish. They had a loaner car waiting for me on arrival. Service was performed quickly. My car was waged and ready at checkout. Vincent Hudson runs an excep They had a loaner car waiting for me on arrival. Service was performed quickly. My car was waged and ready at checkout. Vincent Hudson runs an exceptional service department. More
by csg
Employees Worked With
Vincent Hudson
April 28, 2024
BMW of Dallas Service Department provided professional personable and proficient analysis and execution of the service my vehicle needed. Andrew, my service manager was knowledgeable and able to explain m personable and proficient analysis and execution of the service my vehicle needed. Andrew, my service manager was knowledgeable and able to explain my car’s problems in terms I could understand. More
by G
Employees Worked With
Andrew
April 28, 2024
The very best. Very nice, professional and patient. Thank you Andre Perez! I went in to buy another car that had arrived a couple of weeks prior. Due to circums Very nice, professional and patient. Thank you Andre Perez! I went in to buy another car that had arrived a couple of weeks prior. Due to circumstances I couldn't get there for 2 weeks. When I saw the car I was disappointed that "all leather" was really a leather/suede combo which I do not like. There was another car in the showroom that I was willing to buy instead but it was a different color. They were very nice working with me on the deal and my trade in. I can't say enough nice things about Andre. There was no pressure and he was very accommodating. I hate the experience of buying a car and this was the best experience I have ever had. More
by mbnatca
Employees Worked With
Andre Perez and Carolos
April 26, 2024
Quick response time and very friendly! They are wonderful! Fernando even stayed a few minutes late to change the battery in my key for me. They are wonderful! Fernando even stayed a few minutes late to change the battery in my key for me. More
by kristi
Employees Worked With
Vincent, Fernando
April 25, 2024
I would like to thank BMW or Dallas for the great customer service provided by Severo Lopez. I was treated with excellent appreciation from beginning to end.. Keep up the good work… customer service provided by Severo Lopez. I was treated with excellent appreciation from beginning to end.. Keep up the good work… More
by Cemoneh817
Employees Worked With
Severo Lopez
