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BMW of Dallas

Dallas, TX

4.7
1,392 Reviews

6200 Lemmon Avenue

Dallas, TX

75209

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Showing 1,392 reviews

May 23, 2024

The sales and service teams are both very attentive and efficient. They provide targeted, understandable information, and are honest and trustworthy. Oscar was particularly helpful with my service needs More

by Khoury90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
May 23, 2024

The best dealership I’ve been to thus far. Ask for Victor for the best customer service and communication. More

by Quinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Víctor
May 22, 2024

Awesome service center, the manager is great and so is my service advisor. I have been going there for many years. More

by rs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent the manager of service, Dean Nassar
May 23, 2024 -

BMW of Dallas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 19, 2024

Y y y y y y y y y y y y y y y y More

by frybie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
May 21, 2024 -

BMW of Dallas responded

Hi, thank you for the high star rating! If you ever need help, just give us a call. Happy motoring!

May 18, 2024

Great service. X x x x x x x x x x x x x More

by Cameronadams0022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
May 20, 2024 -

BMW of Dallas responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 17, 2024

Great people, great atmosphere. Was able to get my new car fairly quickly. No pressure added from them. More

by YasserSaudO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Kletz
May 20, 2024 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2024

Recently purchased a car, salesman David Boice. He had the car inside a garage area, he said to keep it dry didn't want the rain to get on it before we got to see it. It was not very bright in, t More

by davidjimenez325
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Boice
May 17, 2024 -

davidjimenez325 responded

So I received an automated response from my review on google from this company. I was asked to call and see what could be done to make things right. Call the number they gave me, and of course its a run around, finally got someone on the phone and they didnt know where to transfer me, then the line disconnected. I figured with being a certified BMW dealer meant a certain level of quality, but not here.

May 17, 2024 -

BMW of Dallas responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (972) 763-5528. We'd appreciate the chance to make your experience a positive one.

May 16, 2024

Kate Kim was a great sales person. Process was easy. The financing was also very easy. More

by Stephen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kate Kim
May 17, 2024 -

BMW of Dallas responded

Hello Stephen, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2024

The dealership was very helpful handling my paperwork to get a new car and to end my lease. More

by velma briones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Messehly, Mike Torchia
May 20, 2024 -

BMW of Dallas responded

Hi, we are pleased to hear you had such a positive experience with us, Velma! If you ever need help, just give us a call. Happy motoring!

May 16, 2024

great experience! everyone is very friendly and approachable, and makes me feel like they genuinely have mine and my car’s best interest in mind. They’ve always been h More

by madimalone5198
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Nassar Saad
May 20, 2024 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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