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BMW of Clear Lake

Webster, TX

Overview
Reviews
Vehicles
4.7
339 Reviews
Call Dealership (281) 557-7000

15943 Gulf Fwy

Webster, TX

77598

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Showing 339 reviews

May 01, 2024

Chip is always professional and provides the best service! I purchased my very first BMW 2010 and he's been my go to service rep since!! More

by claudettersmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Chappee
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May 03, 2024 -

BMW of Clear Lake responded

Chip is a gem! It's great to hear about your positive experience with him at BMW of Clear Lake. Thank you for choosing us!

Helpful
May 01, 2024

Great sales and service staff at BMW of Clear Lake. Been doing business with them for 12+ years. I’ve always felt like this dealership has taken very good care of me and my vehicles. More

by praya2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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May 03, 2024 -

BMW of Clear Lake responded

That's wonderful to hear! It's great when a dealership can build such a strong and positive relationship with a customer over many years. Thank you for your loyalty and for choosing us!

Helpful
May 01, 2024

It was awesome. Sales person great, finance person great, service was excellent and it made the car buying enjoyable. More

by twowindsors
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge martinez, sales
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May 03, 2024 -

BMW of Clear Lake responded

We are thrilled to hear that you had an awesome experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 28, 2024

Harry Fernandez he's always great makes you feel like family. He remembers every detail of our conversation he makes sure he doesn't miss anything. Service with a smile 😃 the old school way. More

by gabeasle40
Recommend Dealer
Yes
Employees Worked With
Harry Fernandez
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May 02, 2024 -

BMW of Clear Lake responded

It's fantastic to hear that you had a great experience and that Harry provided personable assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 25, 2024

Great customer service and sales representative (Yusuf Ozcelik ) was honest and answered all questions we posed. More

by caperez5740
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yusuf Ozcelik
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Apr 27, 2024 -

BMW of Clear Lake responded

Congratulations on your new vehicle! We're thrilled that Yusuf provided you with a great sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

Helpful
April 25, 2024

Cheryl was my service advisor and she was extremely helpful she understood my needs and showed concern. I am beyond grateful with her and I give her 5 star service. If you need someone to take care o More

by YourAgentRox@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Simmons
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Apr 28, 2024 -

BMW of Clear Lake responded

Cheryl is an outstanding service advisor! It's great to hear that she was so helpful, and understanding, and showed genuine concern for your needs. Thank you for choosing us!

Helpful
April 25, 2024

Efficient, professional, customer service. Mr Rader was exceptional. My understanding he's new to this dealership. Great hire. More

by mccoleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rader
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Apr 27, 2024 -

BMW of Clear Lake responded

It's fantastic to hear that you had a great experience and that Mr. Rader provided exceptional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Apr 29, 2024 -

mccoleman responded

Highly recommend Mr. Rader as your service representative.

Helpful
April 24, 2024

A state of the art facility staffed with professional and competent people. I was greeted by name as I entered the area. Highly recommend More

by dld550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Chappee, Jason Creacy
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Apr 27, 2024 -

BMW of Clear Lake responded

We are thrilled to hear that you had a professional and personalized experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 23, 2024

I was very well pleased with the service excellence customer service Mr. James was awesome More

by Ann Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James, Jason Creacy
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Apr 25, 2024 -

BMW of Clear Lake responded

It's fantastic to hear that you had a great experience and that James provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 17, 2024

Got a hold of my warranty to cover most of the services. Vehicle report video captured issues discovered. Dealership provided loaner vehicle for extra amount of time than length of service to accommodate my More

by Cp.colorado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Strehl
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Apr 19, 2024 -

BMW of Clear Lake responded

We're delighted to hear about your positive experience! Your satisfaction is our top priority, and we appreciate your business. We look forward to helping you again in the future.

Helpful
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