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BMW of Buena Park

Buena Park, CA

Overview
Reviews
Vehicles
4.6
882 Reviews
Call Dealership (877) 384-8117

6700 Auto Center Drive

Buena Park, CA

90621

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Showing 882 reviews

April 27, 2024

I don’t know about you but top off fluids have always included wiper fluid was just there a couple of days ago and now level low indicator on, seems like every time I take in something else goes wrong! A More

by ngraner63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew, Scott
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Helpful
April 25, 2024

Friendly approach to the customer and cooperate with customer. Overall I satisfied with the dealer service of Buena Park More

by yeojoonho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Apr 28, 2024 -

BMW of Buena Park responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Helpful
April 22, 2024

Excellent experience. The service department is awesome. I was able to spend a short time there, and was able to wait for my car. More

by mgdigiuro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Carlos Gonzalez
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Apr 25, 2024 -

BMW of Buena Park responded

Hi, we are very happy we could provide you with a positive experience! Feel free to stop by if you ever need any more help.

Apr 25, 2024 -

mgdigiuro responded

I would like to commend service writer Juan Gonzalez for his professionalism, knowledge and excellent service.

Helpful
April 11, 2024

Chris in service has always been excellent and I really appreciate his assistance in getting my vehicle serviced in a timely and professional manner. More

by Ashwat Panchal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carrillo
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Apr 13, 2024 -

BMW of Buena Park responded

Hi, your comments keep us motivated and working hard for all our guests! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Helpful
April 04, 2024

I may not of been happy with my deal. But I was desperate and well that’s a golden egg for any vendor. But I am happy with my vehicle and the ongoing service I receive at BMW Buena Park. More

by Mrstpina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica
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Apr 05, 2024 -

BMW of Buena Park responded

Hello, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (714) 598-3738. We'd appreciate the chance to make your experience a positive one.

Helpful
April 04, 2024

Buena Park is awesome! All staff there are kind and approachable. You’re acknowledged before you reach the front doors and ensure that you feel valued regardless if you lea More

by daisyx1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Thomas
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Apr 05, 2024 -

BMW of Buena Park responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
April 03, 2024

Courteous service advisor, able to explain what’s going on in your car and why it needs the recommended repairs. More

by rac_0255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Gonzales
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Apr 05, 2024 -

BMW of Buena Park responded

Hi, we appreciate your positive review about your recent experience with us! Feel free to stop by if you ever need any more help.

Helpful
March 26, 2024

Fast, easy to work with, very responsive. We bought a brand new X5, and we were thrilled with the experience. The BMW Genius, Peter, helped us with getting familiar with the infotainment syst More

by mleebouma1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aimee, Pedro
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Mar 29, 2024 -

BMW of Buena Park responded

Hi, we are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Helpful
March 25, 2024

It was for a recall and I made a rteservation ahead of time. They should have been able to provide a loaner car. More

by bpierce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Castillo
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Mar 28, 2024 -

BMW of Buena Park responded

Hi, thank you for taking the time to share your feedback with us. We would like the opportunity to address your concerns. Please reach out to us directly at (714) 598-3738 when you have a chance. Thank you, and we look forward to hearing from you.

Helpful
March 24, 2024

Scott did a great job of taking care of me and my BMW. Was able to go above expectations and get me in and out quickly. More

by BeemerBuddies
Recommend Dealer
Yes
Employees Worked With
Scott Book
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Mar 26, 2024 -

BMW of Buena Park responded

Hi, we are very happy we could provide you with a positive experience! If you need more help, our team is available to talk -- safe travels!

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