BMW Sainte-Julie

Mechanics without proper training. The mechanic that worked on my car didn't know what he was doing. He reads codes on a computer without doing any trouble shooting and tells me I need The mechanic that worked on my car didn't know what he was doing. He reads codes on a computer without doing any trouble shooting and tells me I need a new transmission. I told him no there's nothing wrong with the transmission. When I got home I looked at the harness and found a broken wire. I fix it myself. Transmission is fine. Also he charge me three hours labor to remove intake manifold only takes one hour. Anyway never bring my car there again. More

Vendeurs incompétents Très mauvaise expérience avec le vendeur Clayton Desautels. Ce dernier a donné une multitude de mauvaises informations lors de l'achat. Sérieuses Très mauvaise expérience avec le vendeur Clayton Desautels. Ce dernier a donné une multitude de mauvaises informations lors de l'achat. Sérieuses difficultés à répondre aux questions correctement et à faire ces suivis. Il a beau être le meilleur vendeur, ce vendeur vedette manque de formation et de fini. Je ne recommande pas ce garage pour l'achat ou la location d'un véhicule. Même le directeur des ventes le protège et lui non plus ne retourne pas les appels. Une vrai bande de clowns. More

they totally ignore u Still didn't get my deposit refunded since Mar 15 2016 when i requested to cancel the X5. Several emails to Karine Gagnon, got redirected to the Marc Still didn't get my deposit refunded since Mar 15 2016 when i requested to cancel the X5. Several emails to Karine Gagnon, got redirected to the Marc-Andre Rousseau, sales manager. Several emails to Marc-Andre Rousseau, never replied. Called and left few messages, never returned my call. Several emails to Karine Gagnon again my preferred sales rep, and she refuses responsibility. Redirect to Marc-Andre Rousseau again. Called and he said would call back, that was two days ago. Still didn't get a reply. Wondering what you are doing with my $1000 deposit? Friday 2016-04-21, sent email to Jean-François Tremblay Vice President General Director BMW Sainte-Julie jeanfrancois.tremblay@bmwsaintejulie.com. He replied saying that he's busy but will look into it and get back to me Monday. We are 2016-04-28, and i already sent two follow up emails without any reply! I tried experienceclient@groupeparkavenue.com today. Hppefully, it gets handled more efficient than the General Director! I want my deposit of $1000 back since 2016-03-15. # de Cot: 10843668 2016 BMW X5 xDrive35i 16394 Couleur Ext.: A96 - Blanc minéral mét Couleur Int.: LCB8 - Cuir dkt terra 5UXKR0C59G0P32738 2016-05-02, still didn't hear anything from this Dealer. even contact the PRESIDENT, NORMAN HERBERT of GROUP PARK AVENUE. they don't care to give any reply. 2016-05-06 still no reply at all. More