BMW Grand River

The experience of buying my first BMW (my dream car) was nothing but outstanding. Initially, visited the dealership January 2017 and met with Jim C. He was welcoming, informative and accommodating. I di nothing but outstanding. Initially, visited the dealership January 2017 and met with Jim C. He was welcoming, informative and accommodating. I didn't get my dream car then, but told my husband on the way home that Jim will definitely get my business in the future. Fast forward to Sept. 2021, my brother insisted that I meet with the person he bought his car from earlier in the year. What do you know....it was Jim! Once again, Jim went above and beyond and I picked up my dream car early October. We are so impressed with Jim and would highly recommend him for your next BMW purchase. He is an outstanding human and very professional. Thank you, Jim for getting me the car of my dreams and Darien for the wonderful delivery experience. If my 9 year old niece is impressed with Jim, then you know he is the real deal -LOL! LP More

Excellent staff. Sarah was really good. She worked with me to get the deal I wanted. Darien was amazing doing the delivery of my BMW. me to get the deal I wanted. Darien was amazing doing the delivery of my BMW. More

We have had two vehicles from Grand River and were extremely pleased with both sales and service. extremely pleased with both sales and service. More

Quertious, professional contact given from initial enquire, through purchase and delivery of vehicle by the personnel explaining all vehicle options with follow up contact name if needed by purchaser. enquire, through purchase and delivery of vehicle by the personnel explaining all vehicle options with follow up contact name if needed by purchaser. More

BMW Grand River has a excellent service department. I really like the way they are able to work around my schedule. In addition they have excellent communication skills. really like the way they are able to work around my schedule. In addition they have excellent communication skills. More

The Service department did an incredible job of diagnosing a particularly vexing problem and returning my M5 to perfect running order. They went far above ad beyond to make sure I was looked after diagnosing a particularly vexing problem and returning my M5 to perfect running order. They went far above ad beyond to make sure I was looked after and I was kept well informed of all actions. the car (and the driver) are very happy again. More

BMW Grand River always meets or exceeds my expectations for sales, parts and accessories and service. for sales, parts and accessories and service. More

Recently purchased a 2018 BMW 440. Very professional experience from beginning to end. Great experience buying from this dealer. experience from beginning to end. Great experience buying from this dealer. More

Excellent service . It was my first time at this dealership after I moved from Brampton to Waterloo . It exceeded my expectations dealership after I moved from Brampton to Waterloo . It exceeded my expectations More

decent, punctual and gives all relevant information. Timely, The atmosphere was very friendly at the showroom with nice waiting area that was calm and quite. However, sometimes you have to wait long a Timely, The atmosphere was very friendly at the showroom with nice waiting area that was calm and quite. However, sometimes you have to wait long as I waited approximately 1 hour and then you start feeling hungry.There is a coffee arrangement but if some cookies and pop corns kinds of refreshments available then it will be more nice as I have seen this at Honda waterloo showroom. More