AutoNation Toyota South Austin
Austin, TX
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I went yersterday to do my car maintenance schedule but I’m disappointed because they didn’t wash the car like in the other Toyota dealerships where have I done the maintenance before. I’m disappointed because they didn’t wash the car like in the other Toyota dealerships where have I done the maintenance before. More
I had an excellent experience from start to finish at AutoNation. Daniel P went above and beyond for me and you could tell he was trying really hard to help me get exactly what I was looking for. I’m ver AutoNation. Daniel P went above and beyond for me and you could tell he was trying really hard to help me get exactly what I was looking for. I’m very happy with my purchase and I will be getting my next car here. More
It took 5 hours to complete 2 recalls on my seatbelts and airbags. Appointment was at 7 am on May 14, 2024. I asked my service advisor Efrain for a status update via text message on 4 3/4 hours. I sent 2 tex airbags. Appointment was at 7 am on May 14, 2024. I asked my service advisor Efrain for a status update via text message on 4 3/4 hours. I sent 2 text messages with no replies from Efrain. I finally received a text my vehicle was ready at hour 5 from Efrain. I texted that I was at his desk and me and another customer stood there waiting for 10 minutes. It’s the worst customer service for all Toyota dealerships that I have experienced. I’ve owned 5 Toyota cars and SUVs. I plan on never coming back to this dealership. I would never buy a new vehicle from this dealership. Also many customers that dropped their vehicle after me were departing with their repaired vehicles. My vehicle had low air in all 4 tires wit the low pressure warning on my dashboard. . There was no courtesy check on my tires. An older African American gentlemen who valeted my vehicle told me to go to the mechanic bay and ask them to check my tires. He didn’t want me to have a blow out. His kindness made my day so much better. More
I showed up a lil early to my service appointment. Had no issue waiting but I sat in my car for 40 minutes before anyone walked up to my car to ask me what I needed. Meanwhile you got 4 dudes just big Had no issue waiting but I sat in my car for 40 minutes before anyone walked up to my car to ask me what I needed. Meanwhile you got 4 dudes just big chilling right next to me. Some were techs and the others no clue. Oil change, tire rotation and car inspection took about an hr. Which I guess is a bit long considering an oil change can take 15 minutes. That’s all. More
Mr. McKay, Eric Cruz and their were great to work with. They made my time here great and easy. I had a smooth transition from start to finish. I highly recommend this team! A++ They made my time here great and easy. I had a smooth transition from start to finish. I highly recommend this team! A++ More
I brought my car in for scheduled maintenance. It was my first time in the service department. I was attended to quickly. Service only took about an hour. I waited in the customer lounge, which wa It was my first time in the service department. I was attended to quickly. Service only took about an hour. I waited in the customer lounge, which was clean and comfortable. All in all, a pleasant experience. More
Stephen Tapia was very helpful. Very knowledgeable of the vehicles we were looking at. Purchased a vehicle! Happy with Stephen and the dealership. Very knowledgeable of the vehicles we were looking at. Purchased a vehicle! Happy with Stephen and the dealership. More