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Audi Ontario

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.9
2,814 Reviews
Audi Ontario is now open and serving nearby Chino and Rancho Cucamonga with a great selection of new and used Audi vehicles. We are excited to bring the Audi brand to the city of Ontario, California. We feature a great selection of new and used vehicles and soon will complete our state-of-the-art service center that's ready to take care of your routine maintenance and service needs. We serve Audi shoppers and owners in the Inland Empire near Ontario, Chino, Rancho Cucamonga and Los Angeles areas. Give us a call if you need any assistance. We are here to help!
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2272 E. Inland Empire Blvd

Ontario, CA

91764

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Showing 2,814 reviews

May 26, 2024

Terrible service. Rude. Worst experience I ever had at a car dealership. I do not recommend this place at all. More

by Ronnie info
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Farzy Rashid
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 25, 2024

My overall experience at Audi Ontario was perfect. I was treated like Family. Farzy Rashid was very professional and kind. Such an amazing experience. Thank you to everyone who assisted in me get More

by dfkubanis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farzy Rashid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rigo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 21, 2024

I visited 15 different dealerships and this one was the one where I was treated with the utmost respect and kindness, especially as a single woman. Elijah Chambers reached out to me when I was about to buy More

by Hayley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elijah Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elijah Chambers
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May 21, 2024 -

Audi Ontario responded

Hayley, Thank you so much for leaving Elijah this fantastic review! We are so appreciative of the opportunity to work with you and we are glad that Elijah could provide you with superb service. We are happy to know that he made the process of buying your car pleasant and easy. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Audi Ontario team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

Helpful
May 20, 2024

Great service at Audi Ontario. My family has gotten 3 vehicles this year and they always treat us great! More

by C_guzman09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farzy Rashid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Audi Ontario responded

We greatly appreciate you for leaving us this spectacular review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are delighted to know that they treated you great. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Audi Ontario team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

Helpful
May 16, 2024

First and last time I’ll go to this place. I own 4 Audis and this was the worst experience I have ever had at a dealer ship. Stay away from FARSY and this dealership. More

by Q3 buyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Blair
1.0
This rating includes all reviews, with more weight given to recent reviews.
Farzy Rashid
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Audi Ontario responded

I’m really very sorry to read that you had a poor experience with us. Do you mind please giving me a call so I can learn more about what happened and I’ll do what I can to help? Emil Iltchi General Manager Audi Ontario (909) 292-1918

Helpful 1
May 16, 2024

Leased 2 new cars in one day from Farsy. One car on drive home had mechanical issues. Tried to get help from Farsy and sales manger but they did not help at all. My car has been in the servi More

by J audi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Blair
1.0
This rating includes all reviews, with more weight given to recent reviews.
Farzy Rashid
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2024 -

Audi Ontario responded

Hi Stella, I’m really very sorry that you are having a challenge with your Q4. Unfortunately once you retain an attorney over a warranty challenge then it becomes a matter with Audi of America. We want to help you since you’re our customer, but we can’t change the warranty. Chris provided the number to Audi and they are the only ones we can remedy a legal warranty challenge. Emil Iltchi General Manager Audi Ontario (909) 292-1918

May 19, 2024 -

J audi responded

No need to retain an attorney. We work at a law firm that’s all that was said. Even before that was mentioned your whole sales team tried to distance themselves from the car. Seriously a brand new car less then 100 miles on it.

Helpful 1
May 14, 2024

The dealership “Audi Ontario” especially service associate Dani Paiz went above and beyond the normal standard of customer service as we were not from the area actually 1 hour drive from home when w More

by steve.garske
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dani Paiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Audi Ontario responded

Steve, Thank you so much for leaving Dani this fantastic review! We are glad to hear that Dani took amazing care of you and your Audi A3 needs. We are happy to know that she kept you informed on your vehicle all the way until it was ready for pick up. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

Helpful
May 10, 2024

My experience with Ontario Audi was fast, easy, and professional and was very satisfied! Great service.. More

by Vgruca87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Audi Ontario responded

We are grateful for you leaving us this extraordinary review! We are thrilled to hear that our team took phenomenal care of you and could provide you with great and efficient service. We are pleased to know that they made your experience fast, easy and professional. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

Helpful
May 10, 2024

The service was quick. I was told it would take two hours but it was don’t faster. More

by Jeffvitha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Audi Ontario responded

Jeff, Providing quick and efficient service is so important to us here at Audi Ontario and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they got your vehicle done faster then the time they told you. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

Helpful
May 04, 2024

The dealer was welcoming and very helpful in helping me purchase my used Audi and I would use them again More

by dennis2428
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Clemons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Vetricek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Audi Ontario responded

Dennis, We are grateful for you leaving us this wonderful review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with 5-star service. We are pleased to know that they were welcoming and very helpful. We look forward to working with you again in the future when the time comes. We warmly congratulate you on your new Audi- behalf of the entire Audi Ontario team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

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