Attrell Toyota

I had to take my 2020 Corolla in for an upgrade and inspection, alignment and tire change. it would take 2-3 hours. After three hours, I was told they still had to do the alignment and wash it. I told inspection, alignment and tire change. it would take 2-3 hours. After three hours, I was told they still had to do the alignment and wash it. I told the service rep not to bother, I just wanted my keys. All of a sudden, I didn’t need the alignment at all, the car was already washed and parked in the lot. I have serious doubts that aside from the tire change-nothing was done at all. Save your time and your money and skip the dealership entirely. Not at all worth it. More

We bought our first brand new pick up with Randy at Attrell Toyota. He was great to work with and really went above and beyond to secure our desired car, ensure top quality as well as honest pricing. H Attrell Toyota. He was great to work with and really went above and beyond to secure our desired car, ensure top quality as well as honest pricing. He also kept us well informed along the way about timing and next steps. It was a pleasure working with him and I would highly recommend him. More

Amazing service department at Attell Toyota. Greeted by Luc in the service department and to be honest he took care of the rest. He took care of our 2023 Toyota Tundra almost like it was his. Re Greeted by Luc in the service department and to be honest he took care of the rest. He took care of our 2023 Toyota Tundra almost like it was his. Really appreciate the great service. We also bought our used car 10 years ago from here and still amazing vibes as always when we go here. More

Brought my truck in for an inspection. Nidal the service guy called and said I need my transmission replaced. I paid the 4 hr inspection. Took it to transmission shop. They said the tr Nidal the service guy called and said I need my transmission replaced. I paid the 4 hr inspection. Took it to transmission shop. They said the transmission fluid was low. Transmission is fine. More

This was my first time purchasing a car, and I received excellent customer service, step-by-step explanations, and friendliness from all the staff members. Phil and Fady were both very professional, made t excellent customer service, step-by-step explanations, and friendliness from all the staff members. Phil and Fady were both very professional, made the process easy to understand, and were generous with the deals they gave me. They were also very flexible with their scheduling and were able to work around my availability. The vehicle came in perfect condition, and Fady helped teach me all of the safety features of the car. He even offered to clean my other family member's places for free. I highly recommend Attrell Toyota. More

Book an appointment at 2:45pm to change winter tire with rims on. Got there 10 mins early and went into the waiting room. There were a bunch of customers who seem to be waiting for hours and there are no rims on. Got there 10 mins early and went into the waiting room. There were a bunch of customers who seem to be waiting for hours and there are no seating available. At 3:45pm went up to ask why take so long just to change tires. The service rep ask if I have an appointment and if I had check in with a service rep? He then went to talk to an auto mechanic and came back to tell me that it will be done by 4:45pm. So in total I would have to wait 2 hours just to change winter tire with rims on???? Clearly they have over book appointments with customer and don’t care how long customer would have to wait. Most horrible Toyota Service. More

Really awesome place. I had received excellent customer service by Fady M. upon my arrival , last Friday. i was very nervous about the process as it was my first time to I had received excellent customer service by Fady M. upon my arrival , last Friday. i was very nervous about the process as it was my first time to do it by myself. Fady was very helpful and showed me everything. Service was so fast plus super welcoming staff with a variety of services. Thank you Fady More

The service department often tells me more needs to be done than is expected. Suspicious. The cost of maintenance on my 2018 corolla, purchased brand new, is expensive. When you purchase a brand new car, done than is expected. Suspicious. The cost of maintenance on my 2018 corolla, purchased brand new, is expensive. When you purchase a brand new car, you expect it to be relatively easy on maintenance costs. I only have 60,000 km on this car, I am a very easy driver. The money spent on the "advice" from them is more like what you would expect if you bought a much older used vehicle. I do not leave this service department feeling good, and they always keep you waiting for hours even when you have a scheduled appointment. Why have a schedule if you do not honour it? You overbook, so you do not respect your customer's time. Example, instead of 30 minutes to 1 hour for a winter tire installation, it takes 3-and-a-half hours. Go elsewhere for car maintenance. More

The customer service is wonderful. Whenever I call they respond politely and have always been very helpful. Regarding the Service section, I am always warmly welcomed by Mr Luc at the front desk. He is ex respond politely and have always been very helpful. Regarding the Service section, I am always warmly welcomed by Mr Luc at the front desk. He is extremely polite, friendly , co-operative , and highly knowledgeable in his job. Attrell Toyota should be proud of such a sincere employee who fully satisfies customers. The financial service adviser Hamid, is very friendly, courteous ,and sincere to his work. The detailing Manager Ron is very helpful. Philip Attrell is considerate and the sales agents like Ryan, Vishal .....are very helpful. The General Manager John Attrell is the best of all, very kind, considerate ,and very humble .This is the best place to buy cars and for car servicing ! More

Worst service. They will upsell you and put broken pieces in your car, happened to me and the operations manager daryl, said I should have paid more when I was unethically up sold. He also told me I'm not ma in your car, happened to me and the operations manager daryl, said I should have paid more when I was unethically up sold. He also told me I'm not making a "partner" out of him because he ignored my emails and encouraged me to call omvic and Toyota Canada. Save your money and go to a different dealership. More