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All American Chrysler Jeep Dodge Ram of Odessa - Service Center

Odessa, TX

4.3
1,054 Reviews
Call Service Center (432) 527-9085

1,054 Reviews of All American Chrysler Jeep Dodge Ram of Odessa - Service Center

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May 04, 2024

Gentleman that took my truck was real cordial and helpful. Only problem was that whoever did my oil change left the oil pan plug loose. Made a mess on my driveway. Hopefully it doesn’t affect my truc More

by SAENZ_OSWALDO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walker Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for taking the time to leave us a review, SAENZ_OSWALDO. We are glad to hear that our team member was cordial and helpful during your visit. We apologize for the inconvenience caused by the oil pan plug issue and we will address this with our service team to prevent any future occurrences. Thank you for bringing this to our attention.

Helpful
May 02, 2024

This is our preferred dealership, they always give us great service whenever we go there. More

by stendaib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myra Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

We're happy to hear you had an awesome time with us at All American Chrysler Jeep Dodge Ram of Odessa! Thanks for sharing your experience. We hope you stop by and see us again soon.

Helpful
May 02, 2024

Excellent job good fast hi, recommend all the time thank you for you. Hard work. More

by GRISELDA.GUEVARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Etherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myra Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walker Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Gallia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Lemons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marijayne Vidales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at All American Chrysler Jeep Dodge Ram of Odessa.

Helpful
May 01, 2024

He’s real nice and polite young man . He remembers his customers names that’s a nice touch. He’s a special kind of a man. More

by ANDERSONSURVEYS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Mandell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cynthia Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Etherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocio Bejarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walker Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Gallia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Lemons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for taking the time to leave such kind feedback about our team member. We truly appreciate your support and are glad to hear that you had a positive experience with us. We strive to provide excellent customer service and look forward to serving you again in the future.

Helpful
April 28, 2024

Dont think they know what they are doing mechanic wise Will not call you back More

by Juan Ramirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Lemons
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

We apologize Juan! Please reach out to us as we would like to hear more!

Helpful
April 27, 2024

Very friendly and helpful. Oil change was done on a timely manner. I will Highly recommend More

by Gracie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Lemons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience at All American Chrysler Jeep Dodge Ram of Odessa. We appreciate your kind words and hope to see you again soon.

Helpful
April 20, 2024

Good,clear,pleasant. Got the job done! I would recommend this dealership to my friends and family. More

by Mandy's Beast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Gallia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for choosing All American Chrysler Jeep Dodge Ram of Odessa, Mandy's Beast. We are thrilled to hear that you had a positive experience with us and appreciate your recommendation to your friends and family. If you ever need anything in the future, please don't hesitate to reach out.

Helpful
April 20, 2024

The service was great and the guy that helped us was very respectful and understanding… More

by Bwill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myra Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Lemons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for taking the time to leave us a review, Bwill. We are pleased to hear that you had a positive experience with our team member. Your satisfaction is our top priority, and we appreciate your feedback.

Helpful
April 19, 2024

Did not help at all but they are good at charging. Had all ready told them what it was. They never call for anything I had to stop by. They hold it for almost a month and when I pick it up it was link More

by Cristina Ruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Tejada
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Etherton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Walker Hook
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for sharing your feedback, Cristina. We apologize for any inconvenience you experienced during your recent visit. We take customer satisfaction seriously and will address your concerns with our team to ensure a better experience in the future.

Helpful
April 18, 2024

I’m very pleased with the service department. They listen and answer any question or questions you might have. This is customer driven dealership. More

by Manuel r/t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myra Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walker Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Lemons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for taking the time to share your positive experience with our service department. We are glad to hear that our team was able to listen to your questions and provide you with the answers you needed. Customer satisfaction is our top priority, and we are grateful for your feedback.

Helpful
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