Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Alan Webb Mazda - Service Center

Vancouver, WA

4.7
837 Reviews
Call Service Center (360) 334-3000

837 Reviews of Alan Webb Mazda - Service Center

Sort by
May 05, 2024

Very accommodating and prompt. Delivered exactly what they promised. Pricing was as quoted to add my lighting kit More

by aratasl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2024 -

Alan Webb Mazda responded

Thank you for sharing your experience! We're glad to hear that our team delivered on expectations!

Helpful
May 04, 2024

Just had a routine service and they were prompt and courteous. Nice waiting area with coffee and water. The service was done quickly and everything went great. More

by MALAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mikayla Parker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2024 -

Alan Webb Mazda responded

Thanks for sharing your positive experience with us! We're glad to hear that our team provided prompt and courteous service during your visit. We appreciate your feedback and hope to see you again soon!

Helpful
May 02, 2024

Get the job done in a doable time frame, kind, competent, quick check in, friendly, accessible to parts dept close to check in, clean, improve by having bagels and cream cheese, maple bars, donuts More

by ruppertjan2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikayla Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Alan Webb Mazda responded

Thank you for the stellar review! We appreciate your feedback about adding more food options and will definitely take that into consideration for future improvements. We're thrilled to hear you had a positive experience with us!

Helpful
April 26, 2024

So far, so good. Sales department was terrific. Financial department was thorough and easy to deal with. Service department was a piece of cake. More

by ScottGraham139
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikayla Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2024 -

Alan Webb Mazda responded

Hi Scott, we're glad to hear you had a positive experience with sales, finance, AND service! Thank you for taking the time to share your feedback. We look forward to serving you again in the future!

Helpful
April 24, 2024

At my first servicing with Alan Webb, I found the reception and check in friendly and efficient. More

by SAOTHUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2024 -

Alan Webb Mazda responded

Thank you for sharing your positive experience with us! We strive to provide exceptional service to all our customers. We're glad to hear that you had a friendly and efficient check-in at Alan Webb Mazda!

Helpful
April 16, 2024

Ms. Parker had exceptional customer service and made sure my vehicular needs were met to my standard. Ten out of ten, would want to see again. More

by johnnk1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikayla Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2024 -

Alan Webb Mazda responded

Thank you for sharing your positive experience with us! We are delighted to hear that Mikayla provided exceptional customer service. We look forward to serving you again in the future!

Helpful
April 13, 2024

Service was excellent. Everyone was welcoming, professional, and extremely courteous. Will definitely be back and would recommend. More

by SMYERS73SMYERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikayla Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Alan Webb Mazda responded

Thanks for the kind words! We're delighted to hear that you had a positive experience with us. We look forward to welcoming you back and appreciate your recommendation!

Helpful
April 12, 2024

The sales person was pleasant and made the experience for. The time it took to actually get out of there was not great More

by ryancrnewhouse
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Milbrandt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Alan Webb Mazda responded

Hi Ryan, thank you for sharing your feedback with us! We appreciate your positive notes about our sales team. We apologize for any delays you experienced during your visit and will work on improving our efficiency!

Helpful
April 10, 2024

Very happy with the level of service, care and attention I get each time I visit. Thank you all! More

by JesseDurell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

Alan Webb Mazda responded

Hi Jesse, we are delighted to hear about your positive experience with us! Providing excellent service and attention to our customers is our top priority. Thank you for your kind words and we look forward to welcoming you back soon!

Helpful
April 06, 2024

Friendly, great communication, and thorough work Always appreciate the loaner car as well. Great customer service More

by Ryannohrenberg
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Detrik Blue
Report | Print
Apr 09, 2024 -

Alan Webb Mazda responded

Hi Ryan, thank you for your kind words! We're delighted to hear that you had a positive experience with us. Providing excellent customer service is our top priority. We look forward to serving you again in the future!

Helpful
1
2
...
84