Airport Ford Lincoln Sales Limited

Always excellent service. Utmost care in looking after my vehicle. They listen to my concerns and make sure that I'm satisfied with the work Utmost care in looking after my vehicle. They listen to my concerns and make sure that I'm satisfied with the work More

My Ford SUV was scheduled for a recall to be done on February 28, 2024. Shortly before 5pm on February 27, 2024, I received a phone call advising me not to come in and parts were not available for my re February 28, 2024. Shortly before 5pm on February 27, 2024, I received a phone call advising me not to come in and parts were not available for my recall. Fast forward to yesterday, April 9, 2024, I called again to inquire about the status of the parts for the recall. I was then informed that the parts were never ordered for my vehicle. I was told because my Ford has never been to Airport before, that they didn’t order the parts, I have been a longtime customer of Airport Ford and now have to wait for parts to be ordered at Mohawk Ford. More

The service rep Jordan is excellent. He is friendly, knowledgeable and very polite. I find that he gives clear instructions and follows through. He often has good advice for me. He is de He is friendly, knowledgeable and very polite. I find that he gives clear instructions and follows through. He often has good advice for me. He is definitely an asset to your business. I would recommend Airport Ford service to anyone. More

Great communication… customer service is focused on the customer… arriving in the service department and being greeted by your first name …. Feels like family customer… arriving in the service department and being greeted by your first name …. Feels like family More

The service rep Avian is excellent. He is knowledgeable and very polite. We find that he gives clear instructions and follows through. He is knowledgeable and very polite. We find that he gives clear instructions and follows through. More

I brought my 2014 Ford escape in for a recall issue back in 2017 for the door handle on the back driver side. I could not use this door. They were supposed to repair this issue but just a week or so later in 2017 for the door handle on the back driver side. I could not use this door. They were supposed to repair this issue but just a week or so later I tried to open the door and I heard a peice drop. I no longer used this door for a few years. I am transferring ownership to my daughter and my car would not pass because of the door handle. I called airport Ford and explained everything and that repairs are covered under the recall. I had an appointment the following day at 8:15 am. I dropped it off and did not hear back… I needed this done for a safety. I ended up calling at 2pm and asked them if my car was ready.. it wasn’t and they informed me it’s not covered under the recall which I believe I was scammed!!!! I had to pay almost $500.00 to pass the safety!! More

Knowledgeable staff and not pushy. Willing to listen and help. They made sure they understood my requirements. Willing to listen and help. They made sure they understood my requirements. More

Friendly and helpful staff. Vehicle ready in short period of time. Work well performed. Overall good. Vehicle ready in short period of time. Work well performed. Overall good. More

Airport Ford Lincoln is the best deal , very friendly staff and a knowledgeable very happy staff and a knowledgeable very happy More

Very nice to see people who are smiling and to meet me. Also seeing employees that are going to help me down the road. Also seeing employees that are going to help me down the road. More