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Acura by Executive

North Haven, CT

Overview
Employees
Reviews
Vehicles
4.9
808 Reviews
As part of the Executive Auto Group, Acura by Executive gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Acura by Executive to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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527 Washington Ave

North Haven, CT

06473

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Showing 808 reviews

May 15, 2024

The customer service is great! I just started working with Acura and I am pleased so far. They do good work. I look forward to working with them in the future. More

by Melmel1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Acura by Executive responded

Mel, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

Helpful
May 10, 2024

I was extremely happy with the service they were very helpful with any questions that I had More

by jazzluvinj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Rotella
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2024 -

Acura by Executive responded

It's great to hear that Austin was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura by Executive!

Helpful
May 10, 2024

The work done on the car was performed well and the vehicle looks back to normal. More

by GOGOGO10002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Heath
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2024 -

Acura by Executive responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura by Executive, we look forward to having you as one of our valued customers for many more years to come!

Helpful
May 09, 2024

Micheal was very helpful and also very attentive. I would highly recommend anybody with Acura to go to this dealership quick very responsive and extremely polite. More

by luna011291
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Acura by Executive responded

Thanks for sharing about your experience with, Michael here at Acura by Executive. We appreciate your business and hope to see you again soon!

Helpful
May 06, 2024

Very happy with the service, it was done quickly and professionally.definitly recommended.will return for the next service. More

by franksopel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Acura by Executive responded

Frank, Thank you so much for your kind words for John and for leaving us this wonderful feedback!

Helpful
May 05, 2024

It was not a very smooth transaction. Seems like I had to do a lot of extra work that could have need done by the dealership. More

by rbeirne
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Rotella
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alexyss Roderick
2.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Acura by Executive responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Helpful
May 03, 2024

Very gd service always let customer know wats going on with there car wat they need More

by vcornelius38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Acura by Executive responded

Thanks for sharing your thoughts about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

Helpful
May 01, 2024

Sales and the Finance people are as you can expect. Direct, to the point and with an agenda. The same as any other dealership. However, service andr Heath was the reason I decided to buy out my lease More

by vicdjgonzalez19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Rolon
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Acura by Executive responded

Hi Vic: We appreciate your business and this review. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

Helpful
May 01, 2024

John is a top-notch, best-in-class Service Advisor who is honest, knowledgable, professional and very personable. He comes with my highest recommendation, six-stars on a five-star basis. More

by Philly27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Acura by Executive responded

Thank you so much for your excellent review! We are so glad that John had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura by Executive to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
May 01, 2024

They really are good people and they treat people amazing love that place for sure More

by jessica.166
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristi Lavacca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexyss Roderick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Acura by Executive responded

Thanks for sharing about your experience with Acura by Executive. We appreciate your business, Jessica, and hope to see you again soon!

Helpful
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