Acura Of Pembroke Pines

Malik was amazing. He made sure the car is ready for us and the application was sent to us before we got to the dealership to make sure we don’t spend too much unnecess He made sure the car is ready for us and the application was sent to us before we got to the dealership to make sure we don’t spend too much unnecessary time at the dealership. Hands down the best experience in obtaining a new vehicle especially in this market. More

Marco Pinto is a very dedicated employee, always attentive to the customer needs. I like to go there because of his service. He resolves any problem quick and explain all the details related to the attentive to the customer needs. I like to go there because of his service. He resolves any problem quick and explain all the details related to the maintenance of my car. I highly recommend Marco Pinto for your service at Acura Pembroke Pines. The service is quick and car is delivered immaculate clean. Thank you Marco Pinto! More

Not a good experience. I told the salesperson what my down payment was and where my monthly payment and it was accepted. The vehicle was being delivered and the paperwork h I told the salesperson what my down payment was and where my monthly payment and it was accepted. The vehicle was being delivered and the paperwork had additional money which was not agreed to and as a result not funds were provided. I had a back and forth with the sales manager who was the one trying to collect more money. I contacted the General Sales manager Dino who was no real help. I contacted corporate to let them know what the situation was. After just over 2 weeks the situation was resolved. What a waste of time and it wasn’t as if the deal wasn’t profitable for the dealer. I used to be in the business. Horrible experience! The first lease with this dealer was nothing like this one. I’ve been with Acura/Honda over 15 years. More

Excellent service from start to finish. I would recommend this dealership to anyone who asks regarding Acura I would recommend this dealership to anyone who asks regarding Acura More

I dropped off my car for service. No loaner cars were available. When the work was done, I was told they would send a Customer Shuttle to pick me up in about 20 minutes. They did not No loaner cars were available. When the work was done, I was told they would send a Customer Shuttle to pick me up in about 20 minutes. They did not call me when they arrived, nor did the driver get out and knock on my front door. He simply honked his horn, and then was irritated with ME since he had apparently already honked a previous time and I didn't come out. When I asked why he didn't call when he arrived, he said he didn't have his glasses with him and couldn't read my phone number on his printout! And when asked why he didn't knock on the front door, he said, and I quote, "You don't have a front door"!!! OMG! Am I on candid camera? More

Sean was excellent he was very attentive and very respectful I felt like I was talking to a family member how he explained everything to me and my father. respectful I felt like I was talking to a family member how he explained everything to me and my father. More

Dealership showed professionalism by allowing us the time we needed to make an informed decision as to the vehicle we wanted to purchase. we needed to make an informed decision as to the vehicle we wanted to purchase. More

Service advisor was timely and courteous. Everything was done on time and to my expectations. Everything was done on time and to my expectations. More

Marcos Pinto is an outstanding professional who treats clients like family, takes the time to explain everything thoroughly, and ensures you feel at ease throughout the process. clients like family, takes the time to explain everything thoroughly, and ensures you feel at ease throughout the process. More

My experience was truly Amazing. Thank you guys for your great work. You made this process a breeze Thank you guys for your great work. You made this process a breeze More