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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.2
1,422 Reviews
Call Service Center (361) 792-2819

1,422 Reviews of Access Ford of Corpus Christi - Service Center

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May 13, 2024

Timely, reliable, honest service. Polite service representatives. Convenient, timely shuttle service. Really great coffee if you’re waiting!!! More

by janski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Access Ford of Corpus Christi responded

We're glad to know you found our service at Access Ford of Corpus Christi reliable and timely, and that the shuttle service was convenient for you. Also, we agree - the coffee is pretty great! Thank you for your review!

Helpful
May 11, 2024

My service rep was Shaun Hudson, he's very friendly & keeps you informed of your vehicle progress. My wait time just under an hour & a half. More

by STACJUNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hudson
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May 13, 2024 -

Access Ford of Corpus Christi responded

We're glad to know that Shaun provided you with friendly and informative service at Access Ford of Corpus Christi. Thank you for sharing your experience, we appreciate it!

Helpful
May 11, 2024

Service was good quick an easy. But they didn’t rotate tires as was on service request More

by JUSTINMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Buentello
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Access Ford of Corpus Christi responded

Justin, thank you for sharing your feedback with us. While I'm glad to hear that you found our service to be efficient and straightforward, I apologize for the oversight regarding the tire rotation request. Ensuring that all service requests are completed to our customers' satisfaction is a top priority for us, so it's disappointing to learn this wasn't completed. If there's anything else we can do to address this issue or if you have any other concerns, please don't hesitate to reach out to me directly. Thank you, Adam Rodriguez - Service Manager - adamrodriguez@lithia.com

Helpful
May 11, 2024

We have been dealing with this dealership for approximately nine years. They have been very helpful to us, in every aspect of our vehicle. We love the service manager I believe his name is Juan. More

by Debi Spencer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Access Ford of Corpus Christi responded

Debi, it's great to know that you've had such a positive experience with us at Access Ford of Corpus Christi over the years. We're glad Juan has been so helpful! Thank you for your continued support and trust in our dealership.

Helpful
May 10, 2024

Amazing customer service and quick to get the job done. I would recommend to anyone needing to purchase a vehicle. They will make sure if you have any problems they will solve and take care of all your nee More

by ISALAHELIJHA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Access Ford of Corpus Christi responded

We appreciate your positive feedback and recommendation! Our team at Access Ford of Corpus Christi always strives to provide top-notch service and ensure all customer needs are met. Thank you for choosing us for your vehicle purchase, we're here if you need anything else in the future!

Helpful
May 09, 2024

Quick, easy, and very helpful staff. Comfortable waiting area. Great coffee. Clean waiting area and restrooms. More

by JUDYEDMUNDS48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember his name
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May 10, 2024 -

Access Ford of Corpus Christi responded

We're delighted to know you found our service quick and easy at Access Ford of Corpus Christi, not to mention the great coffee! We strive for a comfortable environment. Thank you so much for your review!

Helpful
May 08, 2024

The service department is great. Shaun Hudson was my rep and he gave me continuous updates which was great. More

by Daniela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hudson
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May 08, 2024 -

Access Ford of Corpus Christi responded

Daniela, we're glad to know Shaun and our service department at Access Ford of Corpus Christi were able to keep you updated throughout your visit. Thank you for the positive feedback!

Helpful
May 08, 2024

Great customer service, excellent staff and overall a wonderful experience. Will continue to bring my car her to be serviced. More

by BLUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
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May 09, 2024 -

Access Ford of Corpus Christi responded

We're delighted to know you had a wonderful experience with our team at Access Ford of Corpus Christi! Thank you for your continued trust in us for servicing your car. Safe travels until we see you next time!

Helpful
May 05, 2024

The service was excellent , I will be bringing every time I need to have an oil change More

by RANDY.BURTON19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Access Ford of Corpus Christi responded

We're thrilled to hear about your excellent service experience, Randy! Providing top-notch service is our priority, and we're delighted that you were satisfied with your visit. We appreciate your trust in us and look forward to welcoming you back for your future oil changes. If you ever need anything else or have further questions, please don't hesitate to reach out. Thank you for choosing us!

Helpful
May 05, 2024

Adrian did a great job by ordering the parts that were needed for the repair and made the repair and had me back in my truck in a few hours. I appreciate that kind of service! More

by Travis Vollmering
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Rodriguez (Great Job)
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May 06, 2024 -

Access Ford of Corpus Christi responded

Travis, we're glad to know Adrian and our team at Access Ford of Corpus Christi were able to get you back on the road quickly! Thank you for sharing your positive experience.

Helpful
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