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495 Mazda - Service Center

Lowell, MA

4.8
1,455 Reviews

1,455 Reviews of 495 Mazda - Service Center

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April 30, 2024

Disservice was impeccable, as always, Paul and Jonathan treat you like your family price is a good service is better, also spoke with the owner, Sean what a standup guy. He’s lucky to have employees like t More

by MJ santorsola@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean
April 30, 2024

No pressure from anyone. Everything went very smoothly and quickly. David took time to make sure I had everything set up right. More

by LIGHTROCK77
Recommend Dealer
Yes
Employees Worked With
David Duffin
April 29, 2024

They were considerate and kept me posted on status. The waiting area is clean and coffee/tea are available. More

by MERIMINIJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily
April 23, 2024

Very efficient service that addressed all needs. A pleasure to work with the 495 Mazda team. More

by PJGMAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know.
April 23, 2024

Great Job! I took for oil change and the service done very quick and they also replaced the cabin filter. More

by Mehmet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2024

The service team at Lowell Mazda were all extremely helpful and knowledgeable. They were very accommodating in giving me updates on my vehicle while I was there for the duration of my appointment. Emil More

by Lindsay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Tierney
April 22, 2024

Amazing service department, keep it up! Emily was very reassurring and addressed all concerns. I will be back for all my service here. More

by gpgeorgalis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
April 21, 2024

All went well. Car fixed under warranty. Nice waiting room, love being greeted by Whitney the dog More

by ttomai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2024

Positive experience from start to delivery. No pressure and feel like I actually got a pretty decent deal on a nice vehicle. More

by BUCKMARK.KR
Recommend Dealer
Yes
Employees Worked With
Alex Marangoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Pellegrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2024

Paul explained the problem and fixed it in a timely manner. Excellent and honest service. More

by LVK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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