Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Byers Mazda

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.8
672 Reviews
Byers Mazda is your All Things Mazda Dealer in Columbus, Ohio. The Byers family has been in business in Central Ohio since 1897 providing Columbus and it's transportation needs before the automobile existed.. We pride ourselves in being a No Pressure Dealership that's here to assist you during your Buying or Servicing Processes. We appreciate feed back from our Guests as we strive to meet the expectations that our customer have of us. We look forward to working with each and every customer in ways that make you want to be part of the "Hometown Team for Life".
Contact Dealership
View Awards

2435 Billingsley Rd.

Columbus, OH

43235

Directions

By Type

Showing 672 reviews

May 04, 2024

I had a great experience working with my salesman, Russell Wilson. He was pleasant, knowledgeable, and helpful throughout the process. More

by Sasimmons
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Russell Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
May 03, 2024

The service dept. was welcoming and efficient. Ken was helpful and knowledgeable as usual. Asked Ken to thank Jaylen for his portion of the service. More

by gillyjo44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bechtel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
May 02, 2024

Mike O'Brian was very nice to work with. I would recommend him to anyone looking for a new vehicle. More

by suelswmw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bechtel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Byers Mazda responded

Thank you for the wonderful review, we really appreciate it! We're so glad to hear that Mike provided top-notch service and made your car-buying experience a positive one. We will definitely let him know about your recommendation. Thank you again for choosing Byers Mazda and for taking the time to share your kind words.

Helpful
May 01, 2024

Ray was so attentive and accommodating. . He made the process of buying a car easy. We are happy with our new car. More

by dephlos11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Byers Mazda responded

Thank you for choosing Byers Mazda, we appreciate your kind words and positive feedback! It's wonderful to hear that Ray took such great care of you during your car-buying experience. We hope you enjoy your new car and please don't hesitate to reach out if there's anything else we can assist with in the future. Thank you again for choosing Byers Mazda!

Helpful
May 01, 2024

Great Experience. my third straight Mazda, CX9, CX9 and now a CX(90. They went overboard to get the car I wanted. The management was friendly and bent over backwards More

by Don Davis
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Byers Mazda responded

Thank you for choosing Byers Mazda, we're delighted to hear that your experience with us has been nothing short of outstanding. We are thrilled to have you as a loyal customer and appreciate your trust in our brand. We can assure you that our commitment to delivering exceptional service and quality will be ongoing. It brings us great joy to know that Ray was able to make your car-buying process smooth and efficient. He is truly an asset to our team and we will definitely share your kind words with him. Thank you again for your positive review, it means a lot to us. We look forward to continuing to provide you with the best service possible in the future. See you at your next visit!

Helpful
April 30, 2024

Mr. King went above and beyond to have my car finished in a timely manner! I appreciate the kindness and help! More

by jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
April 28, 2024

Very quick and very thorough. Service department nice and informative people. I enjoy Ken’s welcome approach each time I visit the service department. More

by tbiggs2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Byers Mazda responded

Thank you for choosing Byers Mazda for your recent service needs! We are so thrilled to hear that our team provided a quick and thorough experience for you, and that Ken's friendly approach made your visit even more enjoyable. We strive to provide the best service possible for our customers, so it's always wonderful to receive such positive feedback. Thank you again for your kind review, and we look forward to welcoming you back in the future!

Helpful
April 27, 2024

Best car buying experience we’ve ever had! Was a pleasure working with Mike and Jeff. Walked in with a trade and walked out with a car even though we just came to look, More

by Cathywarshaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff, extended warranty
Report | Print
Apr 29, 2024 -

Byers Mazda responded

Thank you for choosing Byers Mazda for your car buying experience! It was a pleasure assisting you and we are glad to hear that Mike and Jeff made the process enjoyable for you. We strive to provide exceptional service and quality vehicles to all of our customers, even if they just came "to look." We hope that your new car meets all your expectations and we look forward to seeing you again in the future!

Helpful
April 21, 2024

When I buy a new car I do a lot of research and visit a number of dealers. I chose to purchase my Mazda CX-5 from Michael O’Brien because of his utmost professionalism and his ability to develop a fair dea More

by Tim M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Byers Mazda responded

Thank you for sharing your experience with us, we are thrilled that you chose to purchase your Mazda CX-5 from Byers and that Michael O'Brien provided a professional and fair transaction. It was our pleasure to have you as our customer and we hope you are enjoying your new car! Thank you for recommending us, we truly appreciate it. We look forward to seeing you again in the future!

Helpful
April 21, 2024

John was amazing to work with and made everything so easy. No pressure at all More

by bechtelj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bechtel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Byers Mazda responded

Thank you for taking the time to share your recent experience with us at Byers Mazda! We are so pleased to hear that John provided you with exceptional service and made your car purchasing experience easy and pressure-free. That is always our goal! We hope you enjoy your new vehicle and look forward to assisting you in the future. Thanks again for choosing Byers Mazda!

Helpful
1
2
...
68