I would also like to extend a big thank you to everyone at the dealership for your excellent customer service. The staff was friendly, knowledgeable, and made the entire car-buying process easy and stress-free. Highly recommended!

We just bought a Chevy Trax 2025. The minute we left the dealership, the car was shaky. We took it in, reset the modules, and said it was good to go; about a month later, the check engine came on. We took it back in, and they changed 3 or 4 modules and said it had a transmission problem but didn't have a recall or a fix for it. The car has been sitting at the dealership ever since. Three weeks later, still nothing, and they don't know when they will have a fix. We asked them what our options were; they told us the only thing to do was to get a new loan, which included a new credit check and higher interest rates. Keep in mind we took the full warranty for the duration of the loan on the Traxx. This doesn't sound logical to me. Why would I need to buy a new car if I'm fully covered if anything happens to my car.? Can't they give us a new Trax?

The worst dealership ever. Do not wash Cadillac do not have loan cars despite pre-booked appt. Takes hours upon hours to service vehicle despite early appt.

The entire sales team is dishonest. A deposit was placed on a vehicle in December 2020. In August 2022, we were told we would be second on the list and to start the process to value our trade. A month passes by with nothing, forcing us to take it to the Sales Manager Jason Lucas. They lie, mislead and cost buyers money as they were unable to honour any commitment. Jason's professional response, we can give your deposit back. Well done! You should never deal with this dealership, they act like old school used car sales people. They always back track and give you BS. Not an honest sales person in the group. They always blame the customer?

They screwed up my wife's car and how they say they can not even look at it for two weeks.

Same as others I see on here- Truck taken in for routine summer tires switch turned into a panic to completely replace the front brakes including rotors which were fine- over 1200 for engine flush and brakes and tire change..actually threatened us saying that unless we had the recommended service done with THEM that we would void the extended warranty in the future and its a newer vehicle. Classic upsell BS and taking advantage of a woman..will never go here again and intend on telling as many people not to either.