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Mercedes-Benz of Midlothian
Midlothian, VA
854 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
May 10, 2024
The wait is ridiculous even with an appointment.
I had an appointment at 10am and still waited until around 4pm before I was given a direct answer, I was working with Leslie Scott and her told me it
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by simonecollins0114
Verified Customer
Verified Customer
Employees Worked With
Lesie scott
May 10, 2024
It had been a while since my last service and didn't
realize I had to call ahead of time for a loanButer. So I had to wait quite a while for service was complete. . But service was great.
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by COWBOYFLOYD
Verified Customer
Verified Customer
Employees Worked With
May 10, 2024
Not happy with Rick in service.
Poor communication. no response to voicemail. Generally I feel neglected
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by STEVE@BELLRIVERVA.COM
Verified Customer
Verified Customer
Employees Worked With
Rick
Dealership Inventory (171 Vehicles)
Amenities
- After Hours Drop-Off
- Shuttle Service
- Free Loaner Cars
- Customer Lounge Area
- Free WiFi
- Cable TV
- Free Coffee
- Drive-In Service
- Authorized Parts Store
- Television
- Vending Machines
