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Mercedes-Benz of Midlothian

Midlothian, VA

4.7
898 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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12200 Midlothian Tpke

Midlothian, VA

23113

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Showing 898 reviews

June 03, 2024

Alan Mansfield in Service is an Excellent Advisor for us at Carvana. He keeps us updated on every vehicle we bring in, he answers any questions we may have, and he always tries to get us in as quickly as po More

by CHRISTOPHER.BARNETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
June 03, 2024

Wonderful experience, classic Mercedes service and it’s always the best energy everytime. Will return again More

by BRYCEEBROOKSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilder Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2024

They alway take good care of their customers. The employees are always so friendly. It great going there. More

by jamie26133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2024

We enjoyed visiting the dealership and purchasing our new 2024 AMG Mercedes from our very inform salesman Frank who it was a pleasure to do business with More

by Hp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Costa II
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2024

Regina was very attentive to getting our repairs scheduled and completed quickly. Service was great. More

by GHAN.DESAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilder Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer
June 01, 2024

I have had a few vehicle served with this dealership and the service is always good. More

by anelsonsr9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Wadsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Service department is dishonest. We had a quote of $13k that once we declared we were going somewhere else. Became $3k More

by mchaney3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wilder Hickman
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

We consistently receive fast and honest service and are grateful for the timely updates when our Mercedes chassis motorhome is in for routine service. More

by SRAELANCASTER
Recommend Dealer
Yes
Employees Worked With
Alan
June 01, 2024

Will Turner was great to work with during our transaction. He was fair, respectful and very professional. More

by almad17
Recommend Dealer
Yes
Employees Worked With
Will Turner
June 01, 2024

This was one of the best experiences I’ve ever had at a car dealership. Everyone, especially Dylan was kind, patient and respectful. I was very pleased with the knowledge and sharing of important informati More

by barksdale
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Barker
1
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