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TJ Stream
TJ Stream at Larry H. Miller Chrysler Jeep Dodge Ram Surprise

TJ Stream

Service Advisor

Larry H. Miller Chrysler Jeep Dodge Ram Surprise

13165 North Autoshow Ave.
Surprise, AZ 85388

4.7
155 Reviews
4.7

155 Reviews

155 Reviews of TJ Stream

February 26, 2024

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Employee Rating

Went in for an oil change. They were quick and thorough. I was able to make an appointment easily. More

by Terwedotara
Service Price Transparency
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Recommend Dealer
Yes

February 24, 2024

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Had to use Larry miller for my warranty. Dropped off truck with info that I knew what was wrong with front end. Needed tie rods, etc. they couldn’t figure it out. So they called Chev for hel More

by eblodgett12
Service Price Transparency
Service Time
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Recommend Dealer
No

Other Employees Tagged: Kyle Kreuziger

Mar 15, 2024

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Thank you for your feedback. It’s unfortunate to hear that you didn’t experience the excellent customer service we aim to provide. We would like the chance to learn more about your situation in order to help you get the answers you’re looking for and to improve the services we offer. Please give me a call at your earliest convenience and we can work together to resolve your frustrations. Thank you for your time. - Jesus Garate, General Manager, (623) 537-5000

February 17, 2024

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TJ is great… always providing all the info needed and makes sure you feel your vehicle problem is just as important to him as it is to me. More

by John Trevino
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Recommend Dealer
Yes

February 15, 2024

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In the service department they always get the job done. They are always professional and courteous More

by hutch1970
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Recommend Dealer
Yes

February 15, 2024

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Christian and TJ are always very courteous, very helpful on making recommendations on servicing and additional things that are necessary to keep my vehicle running great! More

by kennethjwhite
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Recommend Dealer
Yes

Other Employees Tagged: Christian Melendez

February 12, 2024

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They wrecked my truck and had to fight to get it back. Took almost 2 months. They had an attitude they were doing me a favor and then offered to buy 5000.00 less than wholesale. DON'T TRUST THEM More

by Tammy
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Recommend Dealer
No
Mar 15, 2024

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Thank you for bringing this to our attention. We take all feedback seriously and are committed to continuously improving our customer experience. We apologize for any inconvenience and would like to hear more about your visit. Please reach out to us directly so that we can discuss the matter further.

February 08, 2024

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My experience was pretty great. Any issues or questions were solved immediately by their team. More

by spiritlived
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Recommend Dealer
Yes

Other Employees Tagged: Kaeland "KT" Thomas, Frankie Pena , James

January 31, 2024

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Did a through job and explained everything to me. Did a lot better job than Browning Dodge in Norco,Ca More

by art_k426
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Recommend Dealer
Yes

January 30, 2024

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Took car in on Thursday for an issue service writer Jordan gave me rough estimate of $2500 told him that was fine. Then got a text saying estimate was wrong and it was $4100 texted and called left voic More

by Jabelnap
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Recommend Dealer
No

Other Employees Tagged: Jordan

Feb 17, 2024

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

I sincerely apologize for the confusion and lack of communication regarding the service estimate for your vehicle. It's crucial for us to provide clear and timely updates, especially with significant changes to service costs. We appreciate that you brought this to our attention, and please know that we are looking into where our process can be improved to prevent a similar situation from happening again. TJ's gesture reflects our commitment to integrity and customer care, even when we fall short. If we haven't yet had the chance to speak directly about your experience, please reach out to me directly. - Jesus Garate, General Manager, (623) 537-5000

January 29, 2024

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The service was the best. The service advisor was very helpful and everybody at the dealership. We're all we're also very helpful thank you. More

by Ronald.hager
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Recommend Dealer
Yes
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