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TJ Stream
TJ Stream at Larry H. Miller Chrysler Jeep Dodge Ram Surprise

TJ Stream

Service Advisor

Larry H. Miller Chrysler Jeep Dodge Ram Surprise

13165 North Autoshow Ave.
Surprise, AZ 85388

4.7
155 Reviews
4.7

155 Reviews

155 Reviews of TJ Stream

September 22, 2024

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Great service, great people great all around, I will be bringing back my truck to that location More

by erosfrank63
Service Price Transparency
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Recommend Dealer
Yes

September 22, 2024

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I spent over 2000. 00 in the last two months and now have two new issues I didn’t have when I first dropped off my vehicle one head rest not fixed that they said was fin More

by Santos
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Recommend Dealer
No
Sep 29, 2024

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Hello Santos, we appreciate you taking the time to leave your feedback. It is unfortunate to hear that your experience with our dealership has not met your expectations. We aim to provide exceptional service to all of our customers and it is clear that we fell short in your case. We would appreciate the opportunity to learn more about your experience and help make things right. We will be reaching out today so that we can work together to resolve any outstanding issues. We look forward to hearing from you and have a great day!

September 20, 2024

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My experience was in service. I waited for over 5 min to just be acknowledged. 3 service members, 1 on the computer 2nd completed with his customer and then proceeded to he on t More

by Lzykranch
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Recommend Dealer
Yes

Other Employees Tagged: Sean Clarke , Kyle Kreuziger, Tom Rodriguez, Didn’t get a name

Sep 22, 2024

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Hello, we are truly sorry for the disappointing experience you had with our service center. This does not meet our standards, and we apologize for the lack of communication and the inconvenience you've faced. Your feedback is invaluable to us, and we will address this issue with our team to ensure we improve and find a solution to being mindful and addressing our guests. We would appreciate the opportunity to speak with you to discuss potential options going forward and to make this right. We will be reaching out shortly to discuss. Thank you and have a great day!

September 14, 2024

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I had a couple of warranty items and was heading out of town. TJ was awesome in getting every thing taken care of and communicating with on the progress and when my truck would be ready. Very satisfied! More

by mjslagel66
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Recommend Dealer
Yes

September 12, 2024

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Great service. Part had a delay but was kept up to date well. Installed same day it was in More

by NH
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Recommend Dealer
Yes

September 08, 2024

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I was on a long road trip pulling a camper when my Ram truck got stuck in 4 wheel drive, I was supposed to be in Phoenix for 1 night, Tyler at Larry Miller surprise did everything possible t get me on the More

by Andre
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Recommend Dealer
Yes

September 07, 2024

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This dealership does not give you a car even when it's a recall! Not recommended to anyone. More

by Patti
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Recommend Dealer
No

Other Employees Tagged: Sean Clarke , Kyle Kreuziger, Tom Rodriguez

Sep 08, 2024

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Hello Patti, I'm truly sorry for the disappointing experience you had with our service center. This does not meet our standards, and I apologize for the lack of communication and the inconvenience you've faced with the recall you had remedied. Your feedback is invaluable to us, and I will address this issue with our team to ensure we improve and find a solution for future guests. Thank you and have a great weekend.

Sep 10, 2024

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Hello Patti, I'm truly sorry for the disappointing experience you had with our service center. This does not meet our standards, and I apologize for the lack of communication and the inconvenience you've faced with the recall you had remedied. Your feedback is invaluable to us, and I will address this issue with our team to ensure we improve and find a solution for future guests. Thank you and have a great weekend.

September 06, 2024

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Recently worked with service - Tj + Micky were so helpful! Got my Jeep working perfectly. Really appreciate them both taking the time to figure out the problem and they were very communicative throug More

by Elizabeth Flores
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Recommend Dealer
Yes

Other Employees Tagged: Micky

Sep 08, 2024

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Thank you for the great review! TJ and Mickey are very important members of our team. We will relay the kudos. Thank you and have a great weekend. ~ Jesus Garate, General Manager

September 03, 2024

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I’ve been coming to this dealership for years. TJ and the rest of the guys are great More

by cinciaz
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Recommend Dealer
Yes

August 31, 2024

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TJ did a great job keeping me posted on the status of my vehicle. It was delivered as promised. More

by tomko
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Recommend Dealer
Yes
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