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Rich Metcalf
Rich Metcalf at Larry H. Miller Hyundai Peoria

Rich Metcalf

Sales Manager

Larry H. Miller Hyundai Peoria

8425 W. Bell Road
Peoria, AZ 85382

4.9
228 Reviews

BORN IN FARGO, ND PREVIOUS OCCUPATION WAS TEACHING HOBBIES ARE FISHING AND CAMPING FAVORITE MOVIE IS MAJOR LEAGUE FAVORITE THING ABOUT WORKING AT PEORIA HYUNDAI IS THE TEAM ATMOSPHERE

Dealership Experience

7 yrs, 4 mos

Industry Experience

7 yrs, 4 mos

Specialties & Trainings

Communicator

Hyundai Certified

View more specialties & trainings

Languages Spoken

English English

4.9

228 Reviews

228 Reviews of Rich Metcalf

November 19, 2018

Dealership Rating
Employee Rating

⭐️ PHENOMENAL ⭐️ First and foremost this quest started out as a referral from my best friend. Before I jumped the gun and headed out to Larry H. Miller Hyundai, I want More

by Casinogirl2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dshon Warren , JT Hemstreet

Nov 19, 2018

Larry H. Miller Hyundai Peoria responded

Congratulation on your 2017 Chevy Sonic! I am thrilled to know our team took care of you so well. Thank you for choosing to come and see us after your friend's referral. If we can be of any further service to you, we will be glad to be of help. - Rick Trinkl, General Manager

October 24, 2018

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Employee Rating

Thank you and very helpful Rich (Coach) was so helpful, non pressure and down to earth. He helped us find a car we like and worked with us on price range. Jeff in finance was al More

by crisse321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Mauer, Jeff Alves

Oct 24, 2018

Larry H. Miller Hyundai Peoria responded

I am happy to hear that Rich was able to help you find a great car you liked and get you a good deal to go with it. Thank you for sharing this terrific review with us. If you should need anything moving forward, do not hesitate to let us know. - Victor Tanori, General Manager

October 15, 2018

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I love my new car! Thanks for taking good care of me today during my vehicle purchase. You asked what I wanted and needed. Everything was seamless and relaxed. We had fu More

by Peliza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Stevens

Oct 15, 2018

Larry H. Miller Hyundai Peoria responded

Peliza, I am thrilled to hear that you love your new car! It is a joy to know that you had fun with our team. Thank you for coming in to see us. If you need anything down the road, we will be happy to assist you. - Rick Trinkl, General Manager

October 08, 2018

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Employee Rating

Above and beyond my expectations! Rich, Justin, Jeff, and Dshon went above and beyond to turn my complicated situation into a new car me and my family love. I had met Rich by chance More

by Phil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 08, 2018

Larry H. Miller Hyundai Peoria responded

Philip, it is a joy to hear that our team took care of you so well and got you into a vehicle even your kids loved. Thank you for taking the time to share about your experience with us. If you should need anything down the road, do not hesitate to let us know. - Rick Trinkl, General Manager

September 29, 2018

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Employee Rating

Quick, simple, and easy. My experience was great. It was quick, simple and easy. All my questions were answered with a good response that made it easy to understand. More

by Whinson94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Mauer , Kyle Stevens

Oct 01, 2018

Larry H. Miller Hyundai Peoria responded

I am glad to hear that our team could be of help to you. Thank you for coming to us and congrats on your new vehicle. If you need anything down the road, be sure to let us know. - Rick Trinkl, General Manager

September 27, 2018

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Employee Rating

Fast, fun, and easy. To say that the staff was helpful would be a hyperbolic understatement. The staff was patient, friendly, and were more than willing to assist me. More

by Eli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Stevens

Sep 27, 2018

Larry H. Miller Hyundai Peoria responded

Eli, I am thrilled to hear that our team took such wonderful care of you! Thank you for choosing to come and see us. We will look forward to being of service to you in the future. - Rick Trinkl, General Manager

September 25, 2018

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Employee Rating

A pleasure to work with these folks! Our salesman, Richard "Coach" Metcalf was so easy to work with. He actually made the car buying experience much more enjoyable than we have experienc More

by The Wyatts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dshon Warren , Robert Smith

Sep 26, 2018

Larry H. Miller Hyundai Peoria responded

Dan and Denise, it is a joy to know that Rich helped you have a truly enjoyable experience with us. I am so happy that our team all took such wonderful care of you. Thank you for this glowing review! If you need anything moving forward, we will be happy to assist you. - Rick Trinkl, General Manager

September 02, 2018

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Employee Rating

great experience buying a car everyone there was friendly and nice. They explained everything to us. it was an easy process to buy a car. it was also a pleasant atmosphere More

by tina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Addison Garrett, Justin Mauer , Albert Heron, Robert Smith

Sep 04, 2018

Larry H. Miller Hyundai Peoria responded

I'm glad you found our team to be friendly and helpful, Tina! Thank you so much for your feedback and please feel free to stop by again if there is anything else we can help you with. - Rick Trinkl, General Manager

September 01, 2018

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Employee Rating

Excellent, explained everything Trevor Southwick referred me to Rich Metcalf (Coach). I received extra care and obtained and excellent deal on a new car with excellent financing. Th More

by Jen/Butter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Addison Garrett, Jeff Alves

Sep 04, 2018

Larry H. Miller Hyundai Peoria responded

Jen, I'm delighted that you had such a wonderful experience with Rich, Jeff, and Addison. We sincerely appreciate you coming in and taking the time to leave a thoughtful review—thank you! Please don't hesitate to let us know if you need anything else. - Rick Trinkl, General Manager

August 25, 2018

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Employee Rating

My first SUV I was so impressed with my sales person and the finance person. They were kind and patient and took the time to explain everything in great detail More

by dblanch51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Addison Garrett, Dshon Warren

Aug 27, 2018

Larry H. Miller Hyundai Peoria responded

Congrats on your first SUV! I am thrilled to hear that our team took the time to explain everything for you and help you have a great experience with us. Thank you for leaving us this wonderful review. Come back and see us anytime. - Rick Trinkl, General Manager

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