
Rich Metcalf
Sales Manager
Larry H. Miller Hyundai Peoria
8425 W. Bell Road
Peoria, AZ 85382
BORN IN FARGO, ND PREVIOUS OCCUPATION WAS TEACHING HOBBIES ARE FISHING AND CAMPING FAVORITE MOVIE IS MAJOR LEAGUE FAVORITE THING ABOUT WORKING AT PEORIA HYUNDAI IS THE TEAM ATMOSPHERE
Read moreDealership Experience
7 yrs, 4 mos
Industry Experience
7 yrs, 4 mos
Specialties & Trainings
Communicator
Hyundai Certified
AZ State Teacher Certification
Languages Spoken
English
228 Reviews of Rich Metcalf
January 12, 2019
Thank you everyone Everyone I've come in contact with thus far at Larry Miller has been helpful, friendly and honest! They took care of me and made sure I was happy with Everyone I've come in contact with thus far at Larry Miller has been helpful, friendly and honest! They took care of me and made sure I was happy with my purchase and my experience. Thank you guys, I couldn't be more happy! I will definitely spread the good word and return for services. More
Other Employees Tagged: Dakota Dial, Marisa Balderaz, Edgar Garay, Hunter Wood , Zac Buchanan, JT Hemstreet, Ben Schwartz, Robert Smith, Jake Ventimiglia
January 12, 2019
No Pressure Larry H. Miller Hyundai Peoria dealership is one of the most positive experiences we have been through. There was not any excess pressure on us to tak Larry H. Miller Hyundai Peoria dealership is one of the most positive experiences we have been through. There was not any excess pressure on us to take any of the usual add-ons to the contract. The options were explained clearly and our responses were received without question. Everyone we talked to were friendly. More
Other Employees Tagged: Dakota Dial, Edgar Garay , Zac Buchanan, JT Hemstreet, Albert Heron, Paul Hettler, Jeffrey La Caria, Anthony "Buddie" Lee, Ben Schwartz
January 07, 2019
Fantastic Organization Wow, what an experience the entire staff was friendly and personable. My customer advocate Rich Metcalf made the entire experience feels as if I was w Wow, what an experience the entire staff was friendly and personable. My customer advocate Rich Metcalf made the entire experience feels as if I was walking with a brother helping me get into the best vehicle possible. The GM, and the rest of the staff made it feels as if my needs were more important than the bottom line. Wow, is all I can say this dealership is fantastic.. Ohh and the 2017 Hyundai Hybrid is flawless.. More

January 05, 2019
No nonsense, great deal After visiting numerous Hyundai dealerships, we were pleased to finally discover Larry Miller Hyundai in Peoria. The other various dealerships that we After visiting numerous Hyundai dealerships, we were pleased to finally discover Larry Miller Hyundai in Peoria. The other various dealerships that we dealt with before coming to Larry Miller were negligent and aloof. From the moment we walked into Larry Miller Hyundai we were met with friendly, helpful, and honest customer service throughout. They stayed late in order to close the deal and never made us feel pressured into making any decisions we didn't want to make. They were straightforward and so pleasant and we couldn't have asked for a better experience. Definitely would give this dealership our highest recommendation. More
Other Employees Tagged: Marisa Balderaz, Hunter Wood , Zac Buchanan, Albert Heron, Jenna Pauley, Eli Saba, Robert Smith, Austin Tafoya, Jake Ventimiglia
January 02, 2019
Very Pleased Larry H. Miller Hyundai Peoria is a great dealership. I had a wonderful car buying experience with Albert, honest and upfront; very pleased. Everyone Larry H. Miller Hyundai Peoria is a great dealership. I had a wonderful car buying experience with Albert, honest and upfront; very pleased. Everyone were friendly and pleasant. More
Other Employees Tagged: Albert Heron, Billy Phister, Eli Saba, Robert Smith, Kyle Stevens, Wendi Weber
December 27, 2018
Perfection Could not of asked for a better experience. Great staff will be back in a couple years! Or months for oil changes! Service is friendly as well Edgar i Could not of asked for a better experience. Great staff will be back in a couple years! Or months for oil changes! Service is friendly as well Edgar introduced me while we were waiting to sign! More
Other Employees Tagged: Edgar Garay, Nick Laffoon , Peter Scheren
December 20, 2018
Take car of you! My sales associate was outstanding! He listened, understood my situation and listened to what I wanted and delivered. I was coming from another dealer My sales associate was outstanding! He listened, understood my situation and listened to what I wanted and delivered. I was coming from another dealership that I had appointment with to see a specific vehicle. As soon as I arrived they said it just sold. I was pissed! Left them and pulled into the first Hyundai dealership I saw, Hyundai Peoria. My sales associate “coach” was the first person a saw and told him what happened, I also shared with him the stress I was experiencing shopping for a car and other personal matters adding to the mess. He told me I’ll take care of you and make sure you don’t leave without a car today! And that he did. I got a great deal on a 2016 Hyundai Santa Fe Sport, he even delivered it to my home. Great cars, great service, great people. thumbs up for me. More

December 12, 2018
Even more impressed “Coach”, Rich And D’Shon are a great team. This is my third purchase with Hyundai, Peoria and each time my overall experience has been better and bett “Coach”, Rich And D’Shon are a great team. This is my third purchase with Hyundai, Peoria and each time my overall experience has been better and better. This time around the experience was 100xs better. I cannot begin to express my gratitude for all they did for me. Not only did they meet my standards but my financial needs as well, which is extremely important for me. To say that I am happy with them taking care of me is really not giving them enough credit because I am beyond happy and thankful to have them on my side for this deal. I know when I bring my son they will take of his needs as well. So thank you both!! More

Other Employees Tagged: Dshon Warren
December 01, 2018
Excellent, as always! This is 4th new hyundai car purchase from larry miller hyundai. Their staff is always so pleasant and professional, which explains why I keep coming b This is 4th new hyundai car purchase from larry miller hyundai. Their staff is always so pleasant and professional, which explains why I keep coming back when it’s time for a new car! Thank-you to everyone there! More

Other Employees Tagged: Justin Mauer, Jeff Alves
November 28, 2018
Ok, they care Bought my new Santa Fe here. Robert Smith went above and beyond to ensure that I was satisfied with my experience and focused his attention on custome Bought my new Santa Fe here. Robert Smith went above and beyond to ensure that I was satisfied with my experience and focused his attention on customer service. I appreciate your understanding and kindness. I have purchased two or three cars here and will refer my family and friends to this dealership. More
