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Rich Metcalf
Rich Metcalf at Larry H. Miller Hyundai Peoria

Rich Metcalf

Sales Manager

Larry H. Miller Hyundai Peoria

8425 W. Bell Road
Peoria, AZ 85382

4.9
228 Reviews

BORN IN FARGO, ND PREVIOUS OCCUPATION WAS TEACHING HOBBIES ARE FISHING AND CAMPING FAVORITE MOVIE IS MAJOR LEAGUE FAVORITE THING ABOUT WORKING AT PEORIA HYUNDAI IS THE TEAM ATMOSPHERE

Dealership Experience

7 yrs, 4 mos

Industry Experience

7 yrs, 4 mos

Specialties & Trainings

Communicator

Hyundai Certified

View more specialties & trainings

Languages Spoken

English English

4.9

228 Reviews

228 Reviews of Rich Metcalf

January 12, 2019

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Employee Rating

Thank you everyone Everyone I've come in contact with thus far at Larry Miller has been helpful, friendly and honest! They took care of me and made sure I was happy with More

by loebh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dakota Dial, Marisa Balderaz, Edgar Garay, Hunter Wood , Zac Buchanan, JT Hemstreet, Ben Schwartz, Robert Smith, Jake Ventimiglia

Jan 15, 2019

Larry H. Miller Hyundai Peoria responded

Thank you for taking time to leave this review! We appreciate your kind words and glowing recommendation. We look forward to seeing you in the future. - Rick Trinkl, General Manager

January 12, 2019

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Employee Rating

No Pressure Larry H. Miller Hyundai Peoria dealership is one of the most positive experiences we have been through. There was not any excess pressure on us to tak More

by Joy N HIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dakota Dial, Edgar Garay , Zac Buchanan, JT Hemstreet, Albert Heron, Paul Hettler, Jeffrey La Caria, Anthony "Buddie" Lee, Ben Schwartz

Jan 15, 2019

Larry H. Miller Hyundai Peoria responded

Joy, we are ecstatic that you were pleased with your visit to our dealership! We strive to make sure that buying a car is low stress for our customers. Please let us know if there is anything else you need! - Rick Trinkl, General Manager

January 07, 2019

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Fantastic Organization Wow, what an experience the entire staff was friendly and personable. My customer advocate Rich Metcalf made the entire experience feels as if I was w More

by Chuck08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 07, 2019

Larry H. Miller Hyundai Peoria responded

Congratulations on your new 2017 Hyundai Hybrid! We're glad to have helped you find the perfect vehicle for a price you were comfortable with. Your needs are always our number one priority so it's good to hear that you felt appreciated and cared for. We hope to work with you again soon! - Rick Trinkl, General Manager

January 05, 2019

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No nonsense, great deal After visiting numerous Hyundai dealerships, we were pleased to finally discover Larry Miller Hyundai in Peoria. The other various dealerships that we More

by Tried many, found the best!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marisa Balderaz, Hunter Wood , Zac Buchanan, Albert Heron, Jenna Pauley, Eli Saba, Robert Smith, Austin Tafoya, Jake Ventimiglia

Jan 07, 2019

Larry H. Miller Hyundai Peoria responded

Thank you for that glowing recommendation! We were happy to have been your light at the end of the Hyundai dealership tunnel. It's great to hear that our awesome employees were willing to do whatever it takes to help you get into your new vehicle. Your recommendation means everything to us and we hope to see you again soon at Larry H. Miller Hyundai Peoria! - Rick Trinkl, General Manager

January 02, 2019

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Very Pleased Larry H. Miller Hyundai Peoria is a great dealership. I had a wonderful car buying experience with Albert, honest and upfront; very pleased. Everyone More

by Very Pleased
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Albert Heron, Billy Phister, Eli Saba, Robert Smith, Kyle Stevens, Wendi Weber

Jan 04, 2019

Larry H. Miller Hyundai Peoria responded

I am happy to read that you had such a great experience working with Albert. Thank you for your kind review. Swing back in to see us should you ever need anything down the road. - Rick Trinkl, General Manager

December 27, 2018

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Perfection Could not of asked for a better experience. Great staff will be back in a couple years! Or months for oil changes! Service is friendly as well Edgar i More

by Ricky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edgar Garay, Nick Laffoon , Peter Scheren

Dec 27, 2018

Larry H. Miller Hyundai Peoria responded

Perfection is what we're aiming for! Thanks for coming in and leaving such a positive review, Ricky. We wish you many memorable miles in your new vehicle and hope to see you again soon! - Rick Trinkl, General Manager

December 20, 2018

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Take car of you! My sales associate was outstanding! He listened, understood my situation and listened to what I wanted and delivered. I was coming from another dealer More

by K1ddish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 20, 2018

Larry H. Miller Hyundai Peoria responded

Congrats on purchasing your 2016 Hyundai Santa Fe! I am so glad to hear that you stopped in to see us and that Rich took such wonderful care of you to make sure you didn't leave without a vehicle. Thank you for this kind review. We truly appreciate you stopping in. If you need anything moving forward, do not hesitate to let us know. - Rick Trinkl, General Manager

December 12, 2018

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Even more impressed “Coach”, Rich And D’Shon are a great team. This is my third purchase with Hyundai, Peoria and each time my overall experience has been better and bett More

by Latina Shorty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dshon Warren

Dec 12, 2018

Larry H. Miller Hyundai Peoria responded

Thank you for this truly wonderful review. I am thrilled to hear that you were beyond happy with your experience here. We are so glad to have been of help to you. We appreciate you coming back to see us. We will look forward to assisting you and your family in the future should you ever need anything more. - Rick Trinkl, General Manager

December 01, 2018

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Excellent, as always! This is 4th new hyundai car purchase from larry miller hyundai. Their staff is always so pleasant and professional, which explains why I keep coming b More

by Thonaseash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Mauer, Jeff Alves

Dec 03, 2018

Larry H. Miller Hyundai Peoria responded

Thank you for continuing to come back and see our team for your vehicle needs. Congrats on your 4th new car! If there is anything else you should need moving forward, we will be happy to assist you. - Rick Trinkl, General Manager

November 28, 2018

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Ok, they care Bought my new Santa Fe here. Robert Smith went above and beyond to ensure that I was satisfied with my experience and focused his attention on custome More

by Kellygirlrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 28, 2018

Larry H. Miller Hyundai Peoria responded

Good morning Kelly, I'm very sorry to hear about your experience. Please contact me so I can rectify the situation, direct phone number 623-738-1012 or email robert.smith@lhmauto.com. I look forward to your phone call - Robert Smith, Customer Relations Manager