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Nick Laffoon
Nick Laffoon at Larry H. Miller Hyundai Peoria

Nick Laffoon

Finance Manager

Larry H. Miller Hyundai Peoria

8425 W. Bell Road
Peoria, AZ 85382

4.9
165 Reviews

BIRTHPLACE: SEATTLE, WA PREVIOUS OCCUPATION: CONSTRUCTION HOBBIES: MOTORCYCLE, SNOWBOARDING FAVORITE THING ABOUT WORKING AT HYUNDAI PEORIA: CO-WORKERS ARE LIKE FAMILY FAVORITE MOVIE: ANY WILL SMITH MOVIE

Dealership Experience

6 yrs, 11 mos

Industry Experience

6 yrs, 11 mos

4.9

165 Reviews

165 Reviews of Nick Laffoon

December 16, 2021

Dealership Rating
Employee Rating

Thank you Nick for all your help was a Breeze from calling to leaving with my Beautiful new Kona. Super Nice Guy. More

by NascarJen4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 17, 2021

Larry H. Miller Hyundai Peoria responded

Thanks for that positive review. I will make sure they get the recognition they deserve. Come back again soon if there’s anything else we can do for you or your vehicle! - Rick Trinkl, General Manager

November 24, 2021

Dealership Rating
Employee Rating

Working with Nick Laffoon was an absolute pleasure. He knew his stuff, had all the correct answers and didn't skip a beat. Very satisfied with the purchase. It was more than I wanted to spend, but all in More

by Andrew Freitas
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Alves

Dec 01, 2021

Larry H. Miller Hyundai Peoria responded

Thanks for the great positive review! Come back again soon if there's anything we can assist you with. - Rick Trinkl, General Manager

November 09, 2021

Dealership Rating
Employee Rating

I came to this dealership because one of my family I came to this dealership because one of my family members said it was the place to go for a good experience I will Never go back especially with More

by Jen
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Justin Mauer, Jorden Smart , Justin Sorour

Nov 10, 2021

Larry H. Miller Hyundai Peoria responded

Good morning Jen, I hope you're doing well. You're review is very concerning to me and I would like to discuss it further with you if you would be so kind to call me directly at 623.738.1012 so I can get to the bottom. I look forward to your call soon. Sincerely, Robert Smith Customer Relations Director Larry H. Miller Hyundai Genesis Peoria 623.738.1012

Nov 17, 2021

Larry H. Miller Hyundai Peoria responded

Jen, Thank you for responding. The reason I would like to speak with you is the staff you tagged in your post were not at work the day in question. Justin Mauer is our GSM who in the 5 years of working with him has never used such language so I wanted to make sure the correct staff you tagged were the ones in the situation so I as the Customer Relations Director could get to the bottom of this compliant and take appropriate action. As Larry H. Miller employee's that behavior is not tolerated or allowed in our dealership. The complaint listed on a public platform is not how Larry H. Miller Hyundai Genesis employee's carry themselves. We've set the bar very high for ourselves and it shows with countless accolades we've earned over the years from Best Dealerships to Work For, Customer Satisfaction from Hyundai, Genesis, Dealer Rater and JD Powers. So when such a complaint (first one I've ever received in over 5 years at Larry H. Miller Hyundai Genesis Peoria) comes across my desk we do not take it lightly by any means. So if you would speak with me, I would be very much grateful. Sincerely, Robert Smith Customer Relations Director Larry H. Miller Hyundai Genesis Peoria 623.738.1012

Nov 17, 2021

Jen responded

no need to discuss the disgusting details. My review was enough, you should speak to Justin about the way he acted.

September 09, 2021

Dealership Rating
Employee Rating

I wasn't sure what car I wanted, but was looking to test a few particular cars. Caleb Cooke was the BEST. He made sure I was kept up to date on all the info and when cars came in. I ended up buying a new c More

by Rgreen
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dshon Warren , Caleb Cooke, Austin Tafoya

Sep 09, 2021

Larry H. Miller Hyundai Peoria responded

Thanks for the great positive review! Come back again soon if there's anything we can assist you with. - Rick Trinkl, General Manager

July 22, 2021

Dealership Rating
Employee Rating

As someone who just bought a premium vehicle, I highly recommend this dealership to anyone considering buying a new vehicle. Also ask for Nick he won’t do you wrong. More

by Jonathan_Veloster N
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Martinez, Justin Mauer, Edgar Gallegos , Sam Quina

Jul 26, 2021

Larry H. Miller Hyundai Peoria responded

Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Rick Trinkl, General Manager

June 28, 2021

Dealership Rating
Employee Rating

This was my second lease from LMH. The best thing is they ask me questions and then show me what I want to buy and not what they need to move off the lot. Very knowledgeable and they lay out all options in More

by Tim Weisse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2021

Larry H. Miller Hyundai Peoria responded

Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future. - Rick Trinkl, General Manager

April 27, 2021

Dealership Rating
Employee Rating

Absolutely amazing person, wonderful service. Quick application response. Comfortable signing. Extremely patient with al my question and needs. Will always bring my business to Pat. Love my new gv80!!! More

by Middagha
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Martinez, Jorden Smart, Rich Metcalf, Chris DiPiro , Jordan Bills, Mrika Dobreci, Jordan Manchego, Austin Tafoya

Apr 27, 2021

Larry H. Miller Hyundai Peoria responded

Thanks for your wonderful review. We hope to work with you again soon! - Rick Trinkl, General Manager

April 13, 2021

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Employee Rating

I had a smooth and easy experience buying my first car. Everyone was kind, knowledgeable and willing to help in anyway they could. I was stressed but they put me at ease. Thank you! More

by Sarah Lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Gutierrez

Apr 14, 2021

Larry H. Miller Hyundai Peoria responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Rick Trinkl, General Manager

April 10, 2021

Dealership Rating
Employee Rating

Jordan Manchego & Nick Laffoon were GREAT to work with. They were knowledgeable, professional, and courteous. I would recommend LH Miller to any one. These young men were also patient as we had many questi More

by mares8550
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Alves , Jordan Manchego, Renee Nicely, Robert Smith

Apr 12, 2021

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Rick Trinkl, General Manager

February 21, 2021

Dealership Rating
Employee Rating

Everyone, I mean everyone that assisted me in my purchase of this vehicle was top notch. They all made the experience very smooth for me. Glad I bought my vehicle at Larry Miller Hyundai Peoria and would hig More

by cdamato623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dshon Warren, Rich Metcalf , Loren Rosenberg

Feb 22, 2021

Larry H. Miller Hyundai Peoria responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Rick Trinkl, General Manager

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