Mark Castleman

January 12, 2023

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Handled all of my questions and concerns with great professionalism. Service was provided on time and delivered earlier than promised professionalism. Service was provided on time and delivered earlier than promised More

by Ted

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Recommend Dealer

Yes

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Jan 16, 2023 -

Larry H. Miller Hyundai Peoria responded

Thank you for leaving such a great review. Our team was glad to have been able to help you with all your questions. We are always happy to provide an experience that goes above and beyond. If you need anything else please let us know. - Rick Trinkl, General Manager

January 12, 2023

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Mark is great and very knowledgeable makes my problems or repairs painless only place we take our 19 elantra and 16 sante fe repairs painless only place we take our 19 elantra and 16 sante fe More

by guydecker

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Recommend Dealer

Yes

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Jan 16, 2023 -

Larry H. Miller Hyundai Peoria responded

Thank you for your great review! We are happy to have provided a quick and professional service experience. Have a great day and come back to see us if you need anything else. - Rick Trinkl, General Manager

January 06, 2023

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Larry Miller Hyundai staff were very professional, the issue with my vehicle was handled quickly and I was on my way much sooner than I expected. This was my first visit to have work done at this site and issue with my vehicle was handled quickly and I was on my way much sooner than I expected. This was my first visit to have work done at this site and I decided that this will be my new service center. More

by drewgmc63

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Workmanship

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Recommend Dealer

Yes

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Jul 02, 2024 -

Larry H. Miller Hyundai Peoria responded

Greetings, Thank you for taking the time to provide your valuable feedback about your experience at LARRY H. MILLER OF PEORIA. If you have any further needs, please call me at 623-815-4581 or email me at VGIBBONI@ASBURYAUTO.COM Thank you, Victoria Gibboni Customer Relations Manager 623-815-4581 vgibboni@asburyauto.com Larry H. Miller Hyundai/Genesis Peoria www.larrymillerhyundai.com www.larrymillergenesis.com 8425 W. Bell Rd. Peoria, AZ 85382

January 06, 2023

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Employee Rating

I reviewed the inspection report after returning home as we didn’t discuss it at the dealership. I see that the air filter needs immediate attention. Had I known this while at the dealership I would have as we didn’t discuss it at the dealership. I see that the air filter needs immediate attention. Had I known this while at the dealership I would have asked to have it replaced. I don’t have easy access to this car as our daughter drives it and she lives a distance from us and we don’t see her on a weekly basis. Changing it will have to wait. It’s not a big deal just an unnecessary inconvenience, everything else was good. More

by Jlafayette

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Workmanship

Service Time

Recommend Dealer

Yes

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Jul 02, 2024 -

Larry H. Miller Hyundai Peoria responded

Greetings, Thank you for taking the time to provide your valuable feedback about your experience at LARRY H. MILLER OF PEORIA. If you have any further needs, please call me at 623-815-4581 or email me at VGIBBONI@ASBURYAUTO.COM Thank you, Victoria Gibboni Customer Relations Manager 623-815-4581 vgibboni@asburyauto.com Larry H. Miller Hyundai/Genesis Peoria www.larrymillerhyundai.com www.larrymillergenesis.com 8425 W. Bell Rd. Peoria, AZ 85382

January 06, 2023

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Mark was my service rep and did an excellent job keeping me informed of my car’s repairs. Repairs were done same day as my appointment. me informed of my car’s repairs. Repairs were done same day as my appointment. More

by Bob

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Workmanship

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Recommend Dealer

Yes

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Jul 03, 2024 -

Larry H. Miller Hyundai Peoria responded

Greetings, Thank you for taking the time to provide your valuable feedback about your experience at LARRY H. MILLER OF PEORIA. If you have any further needs, please call me at 623-815-4581 or email me at VGIBBONI@ASBURYAUTO.COM Thank you, Victoria Gibboni Customer Relations Manager 623-815-4581 vgibboni@asburyauto.com Larry H. Miller Hyundai/Genesis Peoria www.larrymillerhyundai.com www.larrymillergenesis.com 8425 W. Bell Rd. Peoria, AZ 85382

Jul 08, 2024 -

Larry H. Miller Hyundai Peoria responded

Greetings,Thank you for taking the time to provide your valuable feedback about your experience at LARRY H. MILLER OF PEORIA.If you have any further needs, please call me at 623-815-4581 or email me at VGIBBONI@ASBURYAUTO.COMThank you,Victoria GibboniCustomer Relations Manager623-815-4581vgibboni@asburyauto.comLarry H. Miller Hyundai/Genesis Peoriawww.larrymillerhyundai.comwww.larrymillergenesis.com8425 W. Bell Rd.Peoria, AZ 85382

December 27, 2022

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Employee Rating

Poor maintenance quality I have experienced consistently in my experience every time and every time it was attributed to manufacturing issue in my experience every time and every time it was attributed to manufacturing issue More

by prabhatch

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Workmanship

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Recommend Dealer

No

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Dec 29, 2022 -

Larry H. Miller Hyundai Peoria responded

Hi Prabhatch, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would also like to have a better understanding of your experience. Please reach out to us at your earliest convenience and we will do our best to resolve this with you. - Rick Trinkl, General Manager (480) 887-8450

Dec 29, 2022 -

prabhatch responded

Sure thanks for responding and I will call you tomorrow around 11 am to share my experience, i sincerely appreciate

December 24, 2022

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Mark Castleman is always extremly helpful and gets things done quickly! True 5-star customer service and an excellent dealership!! done quickly! True 5-star customer service and an excellent dealership!! More

by rstanifer

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Service Time

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Recommend Dealer

Yes

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Jul 02, 2024 -

Larry H. Miller Hyundai Peoria responded

Greetings, Thank you for taking the time to provide your valuable feedback about your experience at LARRY H. MILLER OF PEORIA. If you have any further needs, please call me at 623-815-4581 or email me at VGIBBONI@ASBURYAUTO.COM Thank you, Victoria Gibboni Customer Relations Manager 623-815-4581 vgibboni@asburyauto.com Larry H. Miller Hyundai/Genesis Peoria www.larrymillerhyundai.com www.larrymillergenesis.com 8425 W. Bell Rd. Peoria, AZ 85382

December 15, 2022

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Employee Rating

Thank you everyone who was able to help me out. Shout out to Jordan for dealing with me and my whole situation and being the best to get me In a new car. Thank you Devlin for being a nerd and teach Shout out to Jordan for dealing with me and my whole situation and being the best to get me In a new car. Thank you Devlin for being a nerd and teaching me how to work my new car and get everything connected. It was a walk in the park and I appreciate it More

by dominique7547

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Recommend Dealer

Yes

Other Employees Tagged: Rich Metcalf, Jordan McNamara , Renee Nicely, Devlin Snee

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Dec 19, 2022 -

Larry H. Miller Hyundai Peoria responded

Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Rick Trinkl, General Manager

December 09, 2022

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Alex was awesome and took good care of me and my car. Great customer service. Great customer service. More

by kbb3275

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Recommend Dealer

Yes

Other Employees Tagged: Luis Martinez, Ashleigh Ray, Melissa Sutton, Dustin Yinger, Amanda Neitzel, Josh Wells , Ashley Hillan, Ana Nadjalin

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Dec 11, 2022 -

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to review us! Please let us know if there’s anything else that we can do for you in the future. - Rick Trinkl, General Manager

December 07, 2022

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Employee Rating

Had to take my car in for service and I'm always worried when taking my car to the dealer but my service advisor Mark Castleman was awesome, to say the least. He assured me everything would be done right a when taking my car to the dealer but my service advisor Mark Castleman was awesome, to say the least. He assured me everything would be done right and if still under warranty he let me know before he did the work. He called to tell me everything as under warranty and had my vehicle ready in just a couple of hours. Thank you Mark for everything you are awesome. More

by ttedesco1

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Recommend Dealer

Yes

Other Employees Tagged: Rich Metcalf

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Dec 09, 2022 -

Larry H. Miller Hyundai Peoria responded

Thank you for leaving us a review. We are glad to have provided a helpful and courteous service experience. Please come see us again if there is anything else you need. - Rick Trinkl, General Manager

Service Advisor

Larry H. Miller Hyundai Peoria

175 Reviews of Mark Castleman