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Jorden Smart
Jorden Smart at Larry H. Miller Hyundai Peoria

Jorden Smart

Finance Manager

Larry H. Miller Hyundai Peoria

8425 W. Bell Road
Peoria, AZ 85382

4.8
121 Reviews

BIRTHPLACE: PHOENIX, AZ PREVIOUS OCCUPATION: SERVER AT UNI SUSHI HOBBIES: SPORTS, LIFTING, WEIGHTS, HIKING FAVORITE THING ABOUT WORKING AT HYUNDAI PEORIA: GREAT CO-WORKERS FAVORITE MOVIE: THE WARRIORS

Dealership Experience

7 yrs, 11 mos

Industry Experience

7 yrs, 11 mos

Languages Spoken

English English

4.8

121 Reviews

121 Reviews of Jorden Smart

May 30, 2022

Dealership Rating
Employee Rating

LMH went above & beyond to make us feel comfortable & confident throughout the whole trade in & car buying process! More

by zl.snodgrass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Alves

May 31, 2022

Larry H. Miller Hyundai Peoria responded

Thank you for leaving such a great review. Our team was glad to have been able to help you with all your questions. We are always happy to provide an experience that goes above and beyond. If you need anything else please let us know. - Rick Trinkl, General Manager

March 29, 2022

Dealership Rating
Employee Rating

Rich and dacota provided excellent service in every aspect that includes price and service bless them More

by ValBabu
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Addison Garrett, Dakota Dial, Justin Mauer, Rich Metcalf, Julian Aversa , Caleb Cooke, Renee Nicely, Robert Smith, Austin Tafoya

Mar 29, 2022

Larry H. Miller Hyundai Peoria responded

Thank you for that great review! Our team was happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future! - Rick Trinkl, General Manager

November 27, 2021

Dealership Rating
Employee Rating

Dustin took care of second oil change...he is prompt, attentive and professional..beyond and above customer service...we will be back for the 3rd and the 4th despite the distance... More

by P&M in San Tan Valley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Alves, Dustin Yinger , Rick Trinkl

Nov 29, 2021

Larry H. Miller Hyundai Peoria responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. I will make sure they get the recognition they deserve. Stop by and see us if you need anything else down the road. - Rick Trinkl, General Manager

November 11, 2021

Dealership Rating
Employee Rating

Jorden was great. I used to hate buying cars, but Larry H Miller Hyundai has changed that. This was our 4th purchase in the 8 years we’ve lived in Phoenix. More

by Roxy27
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Alves

Nov 12, 2021

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Rick Trinkl, General Manager

November 09, 2021

Dealership Rating
Employee Rating

I came to this dealership because one of my family I came to this dealership because one of my family members said it was the place to go for a good experience I will Never go back especially with More

by Jen
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Justin Mauer, Nick Laffoon , Justin Sorour

Nov 10, 2021

Larry H. Miller Hyundai Peoria responded

Good morning Jen, I hope you're doing well. You're review is very concerning to me and I would like to discuss it further with you if you would be so kind to call me directly at 623.738.1012 so I can get to the bottom. I look forward to your call soon. Sincerely, Robert Smith Customer Relations Director Larry H. Miller Hyundai Genesis Peoria 623.738.1012

Nov 17, 2021

Larry H. Miller Hyundai Peoria responded

Jen, Thank you for responding. The reason I would like to speak with you is the staff you tagged in your post were not at work the day in question. Justin Mauer is our GSM who in the 5 years of working with him has never used such language so I wanted to make sure the correct staff you tagged were the ones in the situation so I as the Customer Relations Director could get to the bottom of this compliant and take appropriate action. As Larry H. Miller employee's that behavior is not tolerated or allowed in our dealership. The complaint listed on a public platform is not how Larry H. Miller Hyundai Genesis employee's carry themselves. We've set the bar very high for ourselves and it shows with countless accolades we've earned over the years from Best Dealerships to Work For, Customer Satisfaction from Hyundai, Genesis, Dealer Rater and JD Powers. So when such a complaint (first one I've ever received in over 5 years at Larry H. Miller Hyundai Genesis Peoria) comes across my desk we do not take it lightly by any means. So if you would speak with me, I would be very much grateful. Sincerely, Robert Smith Customer Relations Director Larry H. Miller Hyundai Genesis Peoria 623.738.1012

Nov 17, 2021

Jen responded

no need to discuss the disgusting details. My review was enough, you should speak to Justin about the way he acted.

October 22, 2021

Dealership Rating
Employee Rating

Jorden and Rick are professional and went out of there way to make sure everything went smoothly. More

by Blyjohnd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 25, 2021

Larry H. Miller Hyundai Peoria responded

Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Rick Trinkl, General Manager

October 13, 2021

Dealership Rating
Employee Rating

Remarkably fast sale of a vehicle! Great experience. It was made so easy! Love my new car More

by Pcombatbarbie
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Alves, Edgar Gallegos

Oct 13, 2021

Pcombatbarbie responded

Just want to thank you guys for my vehicle.

August 23, 2021

Dealership Rating
Employee Rating

Sales Assoc Jorden Smart went above and beyond to make my trade-in and new purchase the easiest ever!!!! Wow!! He found me just what I wanted (even though I wasn’t exactly sure what that was 😜). And I am More

by nancytroupeartist@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Alves , Rick Trinkl

Aug 23, 2021

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Rick Trinkl, General Manager

August 07, 2021

Dealership Rating
Employee Rating

I wish I could put them at a 3.5. The reason why I say 3 is because of my mental experience in the dealership. The day I walked in I made sure I walked out with a car but it was very stressful on the amount More

by Chrysrivera93
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Addison Garrett, Jeff Alves, Hunter Wood, Julian Aversa , Jordan Manchego, Renee Nicely

Aug 09, 2021

Larry H. Miller Hyundai Peoria responded

Hello there, it’s great to hear from you! We always try to provide a 5-star experience so if there’s anything else we could have done to improve your visit, please let us know. - Rick Trinkl, General Manager

July 09, 2021

Dealership Rating
Employee Rating

Awesome people to work with. They kept their promises and made the purchase process very simple and easy even with the challenges of today's market. Jordan and Sam are amazing! More

by J Denman
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Quina

Jul 12, 2021

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Rick Trinkl, General Manager

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