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Vision Chrysler Dodge Jeep Ram - Service Center
Rochester, NY
573 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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573 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center
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May 19, 2024
Good service experience. Still not happy the free oil changes I got as part of the sale of my truck are no longer being honored by the new owner. Not a good business practice Still not happy the free oil changes I got as part of the sale of my truck are no longer being honored by the new owner. Not a good business practice as I bought the truck with the oil changes written into the purchase of the truck. More
by KBOOTH04STI
Verified CustomerEmployees Worked With
Can’t remember name
Helpful May 19, 2024
Johnny is the best! He really knows how to treat his customers and give them the best service. He checked up on me while my car was being serviced, letting me know exact He really knows how to treat his customers and give them the best service. He checked up on me while my car was being serviced, letting me know exactly what was wrong prior to the diagnosis. I really appreciate him and his help. I’ve been going to this dealership for several years now and never received service like that ever! More
by ivyrodz42
Employees Worked With
John Gonzalez
May 18, 2024
The service written was a real professional. He was easy to work with and I asked how long will I be waiting for the repair. He said about 30 minutes and that was just about how long it took. He was easy to work with and I asked how long will I be waiting for the repair. He said about 30 minutes and that was just about how long it took. More
by jlserio
Employees Worked With
May 18, 2024
The salemannever told me I had to buy a new phone to get the navigation to work.. also I never got a list of the features and he promised me they would install the ability to open the trunk remotely.. the navigation to work.. also I never got a list of the features and he promised me they would install the ability to open the trunk remotely.. I am sorry I did business as this was my third lease. They could at least purchased a phone foe me Sandra blackmer More
by sandra.blackmer
May 17, 2024
They have always done a great job. I’m not happy that my “lifetime oil changes” are now null and void with the new owner, even though the dealership name didn’t change. But still top q I’m not happy that my “lifetime oil changes” are now null and void with the new owner, even though the dealership name didn’t change. But still top quality service. More
by DKELLER8
Employees Worked With
May 17, 2024
Loki did a fantastic job with my service work. Got it all done in one day.. Got it all done in one day.. More
by milliman23
May 17, 2024
Staff and service reps were friendly and very professional. Explained the work that was going to be done and told me how long they would need my vehicle. professional. Explained the work that was going to be done and told me how long they would need my vehicle. More
by debfink0
Employees Worked With
May 17, 2024
Great customer service. Your service center is reliable and reasonable. Thank you for taking care of me and my car needs over the last 16 years. Your service center is reliable and reasonable. Thank you for taking care of me and my car needs over the last 16 years. More
by VPARTRIDGE
Employees Worked With
May 16, 2024
Vision Panorama is convenient for us. The staff is prompt & courteous. We are usually in & out in a timely manner. Keep up the great work! The staff is prompt & courteous. We are usually in & out in a timely manner. Keep up the great work! More
by davez26
Employees Worked With
Larry in Service
