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Rusty Wallis Volkswagen - Service Center

Garland, TX

5.0
256 Reviews

256 Reviews of Rusty Wallis Volkswagen - Service Center

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May 28, 2024

Service is excellent and Luke SHOAF is a very valuable part of the team. Luke has always been there to take care of my needs with service. He is the best and actually why I do servicing of my vehicles w More

by mdtexan40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

Rusty Wallis Volkswagen dealership is very attentive, fast and hardworking . They fixed my situation in less than 24 hours . Couldn’t ask for better service ! More

by Asheli Griffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024

Everyone was so great and straight forward on my best options. They were straight up honest , and helped me get in a ride that was with in my budget. More

by Brenda Cox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Calvin West
May 10, 2024

Honored the warranty and fixed my AC. Glad it works before the heat kicks in! More

by McCavit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Very fast & efficient service and my service advisor was fantastic. Was expecting to leave car but they were able to complete my 20k service while I waited. They will contact me when the fix for my recall i More

by Ydimas21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

Very timely and friendly. First time with Volkswagen and I was very impressed. Will be back More

by kmkersten8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2024

The dealership is great. They give great service, are efficient and friendly. I had a very positive experience. More

by Janis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario
April 26, 2024

The entire process of purchasing an extra key for my 2013 Jetta and having it programmed by the service department was a pleasant experience. All personal who helped me were very cordial. Also I was imp More

by ruben.montemayor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Hernandez in parts
April 22, 2024

Janeen was awesome and was able to get us a really good deal on our service. Will definitely be back More

by Catherineb0127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janeen Gentry
April 14, 2024

Luke SHOAF always takes care of me and provides a level of service that is unmatched to excellence. What ever you do don't let Luke leave this dealership!! He is a very valuable intangible asset as well a More

by mdtexan40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke shoaf
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