Porsche Barrington
Barrington, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 311 reviews
I appreciate the professionalism and solid knowledge in supporting my car. Jason is great at keeping you informed and making the service process efficient. supporting my car. Jason is great at keeping you informed and making the service process efficient. More
I purchased a used 911 last year through Peter and the experience was just super-easy from start to finish (and I'm an out of town customer). I flew in to pickup the car and was eager to get on the road experience was just super-easy from start to finish (and I'm an out of town customer). I flew in to pickup the car and was eager to get on the road so at the time I forgot to get anything about the service history of the vehicle to maintain the CPO in my home state. At my 1 year service the local service manager asked if I had records of what had been done and I didn't, so I contacted Peter and he was just incredibly helpful in sending me the records of what had been done to service the car before I bought it, even calling to check up and make sure what he had sent was right. Definitely exceeded my expectations for customer service and it's great to see folks who are there to help you even well after the sale! Great experience all around with the Porsche Barrington dealership as well as Peter. More
Purchased a 911S from Sam Rider at Porsche Barrington. Sam and the team there were great to work with - I could not ask for a better experience! Sam and the team there were great to work with - I could not ask for a better experience! More
Porsche Barrington is great, as is the pre-owned manager, Ian Higgins. There was no pressure, no hidden fees, and no push for extra services. They had a wide range of options in the lot, competitive prices, Ian Higgins. There was no pressure, no hidden fees, and no push for extra services. They had a wide range of options in the lot, competitive prices, and a free Starbucks in the store. More
My experience buying my "certified pre-owned" 2020 Mercedes Benz C43 AMG from Motor Werks Barrington, for which Ian was the salesman, has been less than positive. After one month of ownership, I have Mercedes Benz C43 AMG from Motor Werks Barrington, for which Ian was the salesman, has been less than positive. After one month of ownership, I have discovered many issues. Due to my job, which has long, unpredictable hours, I cannot continue to monitor each new issue as it arises. It is incredibly inconvenient to continue to find and make time to address each issue. At best, Motor Works and Ian were sloppy on representing the condition of the vehicle to me, and at worst, they were dishonest throughout. On the date of purchase, January 20, 2024, I had the 3 following immediate issues: 1. First, an incorrect financing rate was advertised. 3.39% financing was advertised on the dealer website. I swapped multiple term sheets with Ian with the advertised 3.39% financing rate. When I arrived at the dealership to purchase the car, I was told this financing rate was not available on AMGs, and had to accept a higher financing rate of 6.89%. I am no expert on Illinois consumer protection law, but I think these facts could raise issues with the following provision: Illinois Administrative Code Title 14, Subtitle B, Chapter II, Section 475.630. 2. When I test drove the car, I did not notice any imperfections within the interior of the car. Upon getting in the car after purchase, I saw a dent in one of the speakers. To the very best of my recollection, this dent was not present when I test drove the car. I later paid out of pocket to fix the dent because, as Ian said, "unfortunately with used cars, there's always going to be a few imperfections." 3. Only after purchasing the car did Ian tell me that they only had one key for the vehicle, as the previous owner had not returned the second key. Shortly after purchasing the car I gave the dealership a negative review. Once I did so, I was contacted and told that if I gave the dealership a new, positive review, they would get me a second key. Leaving me no choice by withholding my right to a second key, I gave the dealership a new, positive review. I then received the second key on February 23, 2024. But, this was only offered after a negative review, and I do not believe I would have been offered a second key if I had not left a negative review in the first instance. After purchasing the car, I have discovered the following issues: 4. On February 9, 2024, after hearing a knocking sound coming from the trunk for around a week, I inspected the trunk and discovered a plastic piece wrapped around the left trunk arm of the car had broken. The broken plastic piece had marks, and broke in a way that indicated something else was broken inside the trunk, which caused the damage. On February 13, 2024 I took my car to Autohaus on Edens for inspection. Autohaus on Edens informed me that the trunk motor had broken loose from the side of the trunk where it was secured, and as a result, knocked into the left trunk arm, breaking the plastic piece. I picked up my car up on February 20, 2024 after the trunk motor was fixed and the plastic piece replaced. 5. On February 20, 2024, I saw rust forming between the right rear bumper and fender of the vehicle. I have had no accidents with this vehicle. When I mentioned this to a service technician while getting the second key programmed to the car at Motor Werks of Barrington, he said that it looked to be pre-existing. He asked if I'd bought the car there, and I said yes. 6. On February 27, 2024, I found an oil leak underneath the car, with oil appearing underneath the splash guard on the front left, driver side of the car. 7. On February 28, 2024, I noticed the fuel lid bodywork on top of the gas cap appeared to slide easily, and discovered that the fuel lid was no longer glued on and slid right off the car. I literally held a piece of my car in my hands. I sent Ian a video, who indicated confusion, and did not seem to grasp the circumstances. I do not have time for this, or this feign of confusion. More
I am very displeased and disappointed about the Deceptive Description used to sell the QualityGuard+Plus Supreme Warranty by Ryan Profit. This warranty is equivalent to Car Shield, Garbage! I believed the in Description used to sell the QualityGuard+Plus Supreme Warranty by Ryan Profit. This warranty is equivalent to Car Shield, Garbage! I believed the information provided and made my purchase based on it. All the reviews cannot take away the poor level of service I have received. It is unfortunate that once the sell is complete the salesperson cannot provide a professional level of customer service. It's been 2 months, I guess since we are not buying a car we are worthy of a return call regarding the warranty you assured us was a great idea. Smh, Thank you for the experience, I will be sure to tell everyone about my experience. More
Boban and Dina were incredible to work with. Best auto purchase experience we ever had!!! Best auto purchase experience we ever had!!! More
I had a great experience during my Porsche purchase. Jack Ball maintained a high level of communication and kept things simple. What better way to buy a car. He was very instrumental in helping out w Jack Ball maintained a high level of communication and kept things simple. What better way to buy a car. He was very instrumental in helping out with my delivery option as well and everything went smooth from start to finish. More
Great customer experience. Great breadth of vehicles and sales team can work across car brands which was helpful because I came in looking for a Mercedes for my mother and a fe Great breadth of vehicles and sales team can work across car brands which was helpful because I came in looking for a Mercedes for my mother and a few weeks later drove off with a Taycan for myself. Bill Marinangel worked with me the entire way and if he could not have, I likely would not have bought the vehicle. Excellent dealership. More
Scott was awesome and made the purchasing process fast and simple. As an out of state buyer I was initially concerned about complications, but they were put to rest quickly and my car was delivered prompt and simple. As an out of state buyer I was initially concerned about complications, but they were put to rest quickly and my car was delivered promptly! More