Olympia Chrysler Jeep

Awesome group of people. Definitely worked with me to get exactly where I wanted. Very open and honest. I will be a returning customer forsure! Definitely worked with me to get exactly where I wanted. Very open and honest. I will be a returning customer forsure! More

My experience left a lot to be wanted. I understand paying tax and documentation fees, but there were so many add-ons to the price of this $34,000 truck that it came out to over 43,000 by I understand paying tax and documentation fees, but there were so many add-ons to the price of this $34,000 truck that it came out to over 43,000 by the time they were done. I cordially requested that those items be removed because I didn't approve any of them or at least it didn't require them. It was explained to me that these items are installed before the truck is put on the lot so they're automatically added to the price of the truck. I mentioned that those items should have been mentioned up front in the internet ad so people would know that the truck was going to cost more than what they have at listed at. Needless to say it was an effort and futility so I left pretty disappointed. As a point of clarity I should mention it was as no fault of the salesperson. It was after my criteria was written down and taken back to whoever was behind the doors in the back of the sales office that he returned with a bunch of stuff that was never mentioned in the ad. I was in possession of my pre-approval and over $10,000 in cash for my down payment. I fully intended on buying a truck that week. They were one of three or four dealers left that had the model that I was looking for. I suppose this was just the silver lining that led me to the five star dealership I bought my truck at. The one I got was 40,000 less miles, 5 years newer, and $6,000 less which allowed me to purchase an extended warranty and still drive home spending far less than the listed price on the truck I found at Olympia Chrysler Jeep. Happy shopping. Best regards, Lance Denison More

Great place, but can't help me because of the title and what I owe left on my truck , upside down I guess, but it was my dream used jeep too 😔 what I owe left on my truck , upside down I guess, but it was my dream used jeep too 😔 More

Great experience thru out the buying process. Fabulous sales person and finance closer. Would recommend the dealership to anyone. Fabulous sales person and finance closer. Would recommend the dealership to anyone. More

If you are in the car buying process DO NOT shop here! They overprice vehicles far beyond what they are worth and tell you that nothing can be done and are unwilling to negotiate. Worked with this place f They overprice vehicles far beyond what they are worth and tell you that nothing can be done and are unwilling to negotiate. Worked with this place for over a month and even after roughly a 7k drop in price for this vehicle, they still wanted to quote me as if I was buying a brand-new car fresh off the lot! This dealership is shady and will give you information and agree on things only for them to immediately take them back or not be honored. Understanding that when it comes to prices and rates, the dealership isn’t the one to directly determine those we were not initially upset. After multiple visits we only wanted to work with a manager as we felt that we were not getting a fair shake. We worked with the GM directly. Worst decision ever. He was not helpful even in the slightest and unwilling to make any negotiation of any sort. If you require extra work, the finance mangers/ store managers, and sales reps do not care, they will do the bare minimum and say there’s nothing else that can be done. They are not willing to show any sort if information on the car besides Carfax. Its like pulling teeth to get any maintenance records while the car is in their care. Don’t shop here and honestly, I would avoid it at all costs. Long ago I got sold a lemon vehicle and nothing could be done then. I’m not sure why I expected anything better this time around. Don’t spend your money here, don’t waste your time, keep driving down the same road and pick another dealership in the area. I wish Tyler W. from sales worked in another location or dealership cause he is the only helpful person in this entire building. This place is unprofessional, they lack communication, they lack knowledge of their own vehicles on the lot and will waste your time. Do yourself a huge favor, skip this headache of a place and go spend your hard-earned money somewhere else. You at least wont regret that. More

As expected: Made an appointment for service and this dealer had completed the service within an hour. Thank you. dealer had completed the service within an hour. Thank you. More

My last service and oil change took over an hour and a half even though I had an appointment. I watched outside for over fifteen minutes when no one was working on my vehicle and 3 device techs were just half even though I had an appointment. I watched outside for over fifteen minutes when no one was working on my vehicle and 3 device techs were just sitting around talking. More

Great people, Awesome service! Need a ride from the airport? They’ll send someone to pick you up! Need a ride from the airport? They’ll send someone to pick you up! More

Cody was great and called me immediately when there was a change in the initial quote. change in the initial quote. More