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Nucar Chevrolet of Lowell - Service Center

Lowell, MA

4.5
470 Reviews
Call Service Center (978) 458-2526

470 Reviews of Nucar Chevrolet of Lowell - Service Center

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June 02, 2024

Great service, fantastic people . Will recommend to any one. Enjoy doing business with Nucar chevy. More

by DASS.ARIDNAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
June 02, 2024

Joe Dolci and Bryan Kezima were excellent and I give them both five stars. They were very attentive, and I appreciate there help. More

by PJSSANTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Dolci Bryan Kezima
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Helpful
May 30, 2024

Service time was extended a few times without a finish date in sight. Ashley at the front desk was extremely rude and disrespectful. Will not come back here again. More

by Mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley
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May 30, 2024 -

Nucar Chevrolet of Lowell responded

Mac - that is certainly not the type of customer service we work to provide here at Nucar or by Ashley. Please contact me at your earliest convenience to clarify the situation and be sure you are taken care of. Sincerely, Steve Alesse, General Manager

Helpful
May 30, 2024

Great service and staff, it was fairly quick for inspection sticker service and getting what I needed done More

by BRANDY_NASH81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
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May 31, 2024 -

Nucar Chevrolet of Lowell responded

Thank you, Brandy, for the fantastic review! I'm delighted to hear that our team provided you with excellent service during your inspection sticker service visit at Nucar Chevrolet of Lowell. I always strive to make the process efficient while meeting your needs. I appreciate your kind words and hope to see you again soon! - Steve Alesse, General Manager

Helpful
May 30, 2024

I was in accident. they did a fantastic job on fixing Job on repairing the damage More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Stempien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Antongeorgee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blaine Marren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for sharing your positive experience with us! I am glad to hear that you were satisfied with the repair job done on your vehicle after the accident. At Nucar Chevrolet of Lowell, I strive to provide top-notch service to all our customers. If you ever need assistance in the future, please don't hesitate to reach out. I appreciate your feedback and hope to see you again. - Steve Alesse, General Manager

Helpful
May 27, 2024

My service advisor was friendly and went out of his way to help with my vehicle services. The entire staff was welcoming. More

by Spsrgd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Obrien
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May 29, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for choosing Nucar Chevrolet of Lowell for your vehicle service needs. We are delighted to hear that our team provided you with a friendly and helpful experience. Your kind words about our service advisor and staff mean a lot to us. We look forward to assisting you again in the future! - Steve Alesse, General Manager

Helpful
May 26, 2024

I was greeted promptly. Went over my service needs. I was in and out fast. More

by BOULANGERB
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Wade
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May 29, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for the positive feedback! We are thrilled to hear that you had a quick and efficient service experience at Nucar Chevrolet of Lowell. We appreciate you choosing us for your automotive needs and look forward to assisting you again in the future. - Steve Alesse, General Manager

Helpful
May 24, 2024

Everyone was very helpful it was a good experience overall. I would recommend this dealer More

by PRZEMEKURBOWICZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Alesse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for the positive feedback! We're delighted to hear that you had a great experience with our team at Nucar Chevrolet of Lowell. We appreciate your recommendation and look forward to assisting you in the future. - Steve Alesse, General Manager

Helpful
May 24, 2024

Excellent customer service and I was in and out very quickly. They go above and beyond at this dealership! More

by PAMKRINOPOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
There was a customer service gentleman who helped me that isnt listed
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May 27, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for the wonderful 5-star review! We truly appreciate your kind words about the excellent customer service and efficiency you experienced at Nucar Chevrolet of Lowell. We always strive to go above and beyond for our customers. We look forward to working with you again soon! - Steve Alesse, General Manager

Helpful
May 23, 2024

My car came out excellent the work was amazing they also gave my car a detail which made me happy More

by Rricky4444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Boisvert
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May 24, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for the 5-star review, Ricky! We are delighted to hear that your car came out excellent and that you were pleased with the amazing work and detail provided. We strive to provide top-notch service to all our customers at Nucar Chevrolet of Lowell. Let us know if there's anything else we can assist you with in the future. - Steve Alesse, General Manager

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