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Napoli Indoor Kia - Service Center

Milford, CT

4.5
1,094 Reviews

1,094 Reviews of Napoli Indoor Kia - Service Center

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May 24, 2024

Very accommodating. Made sure I knew what needed to be done and how much it would cost More

by PLASKOWSKI0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

I love it here. Everyone’s so kind and helpful! They meet the needs of my Kia and answer all of my questions and concerns. (: More

by kalaallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Dimatteo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Power
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvatore Liuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Fidalgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Sabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Smith Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Iribarren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Zdep
May 23, 2024 -

Napoli Kia responded

We're so glad to know you had a positive experience at Napoli Kia! Our team is always here to help with your vehicle needs and answer any questions. Thanks for the review!

May 22, 2024

The recall service was completed in the amount of time I was told it would be. However the customer service rep was very rude, not only to us but to another customer and co worker. When working with people More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

Their customer service is fantastic. and willingness fo please the customer is fantastic and not paralleled. More

by Bill Perugini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Napoli Kia responded

Hi Bill! We're delighted to know that you had a fantastic experience with our customer service at Napoli Kia. We always strive to please and provide the best for our customers. Thanks for your review!

May 16, 2024

Pretty busy but very helpful. Great work with my brakes. Courtney gives amazing help. Work was decent time More

by Jonathan A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
May 17, 2024 -

Napoli Kia responded

We're glad to know you found Courtney & the team helpful and efficient. Thanks for trusting Napoli Kia with your brake service!

May 15, 2024

Very nice people. Always pleasant and smiling. Courtesy throughout and was shown the video of the car which was nice. More

by CCAMACPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Power
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Napoli Kia responded

We're delighted to know you had a pleasant experience with our team at Napoli Kia. We always aim for top-notch service and we're glad the video tour of your car was helpful! Thanks for sharing your feedback.

May 14, 2024

Napoli did a great job with the recall on my Kia. I would highly recommend them More

by donaldvincelette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Napoli Kia responded

Thank you for the positive review of Napoli Kia, Donald!

May 10, 2024

Great job checking in the vehicle. Pictures were taken video sent after surfacing. everyone is so pleasant and nice there More

by debhernandez79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Smith Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024 -

Napoli Kia responded

Hi Deb! We're glad to know that you had a positive experience at Napoli Kia! Our team works hard to provide excellent service. Thanks for your kind words and support!

May 10, 2024

Was very quick and helpful I’m very happy to be apart of the Kia family More

by JAYMESNEED.1222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Napoli Kia responded

Thank you for choosing Napoli Kia! We'll see you next time!

May 10, 2024

Super nice, respectful, professional, and personable people to work with would recommend others to have their cars serviced at Napoli Kia. More

by demetriospp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Napoli Kia responded

Demetriospp, we appreciate your recommendation and are glad to know you had a positive experience with our team at Napoli Kia. Thanks for choosing us for your car service needs!

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