Napleton's Auto Park of Urbana
Urbana, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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This is the second car I have purchased with Napleton's. Bianca Bester was great and answered all my questions. Bianca Bester was great and answered all my questions. More
I would like to commend Todd Ballard in the Service Department. Todd recently went above and beyond in an effort to get a rather expensive repair on my 2020 Sienna covered by my extended warranty. When Department. Todd recently went above and beyond in an effort to get a rather expensive repair on my 2020 Sienna covered by my extended warranty. When he encountered hesitation in getting the repair covered by the warranty, he persisted on my behalf. His efforts saved me close to $2,000. His concern for the customer will certainly influence me when it comes time to purchase my next car. Give the man a raise! More
Keeps track of service, informative service personnel. Polite interactions with staff. But short on car inventory. Polite interactions with staff. But short on car inventory. More
Came in to test drive a couple vehicles to see what I would like to purchase. Austin found several that I drove that day. He was knowledgeable about every vehicle , answering every question I had for him would like to purchase. Austin found several that I drove that day. He was knowledgeable about every vehicle , answering every question I had for him, and went out of his way to accommodate my needs. I did not purchase yesterday, but I will be back with my wife to purchase our new vehicle from Napletons! More
Napletons was great, Austin was a huge help finding several vehicles for my wife and I . He was very helpful and knowledgeable about the vehicles he showed us. Would work with him on our next purchase several vehicles for my wife and I . He was very helpful and knowledgeable about the vehicles he showed us. Would work with him on our next purchase for sure!! More
I always trust Napleton in my car repair. Kudos to my advisor TODD who communicated well on things my car needs to be done. Kudos to my advisor TODD who communicated well on things my car needs to be done. More
The advisor is Todd. He was very kind and nice. He explained to me everything and I was very happy with the outcome. I was very happy with him and how he took care of me He was very kind and nice. He explained to me everything and I was very happy with the outcome. I was very happy with him and how he took care of me if I had to do oil change or anything with my car again I would definitely choose him. More
Car buying can be so overwhelming. I was very lucky to find such knowledgeable help to make the process less painful. The kindness was an added bonus! I highly recommend working wi I was very lucky to find such knowledgeable help to make the process less painful. The kindness was an added bonus! I highly recommend working with Luis Ramirez. More
Bianca was very knowledgeable and eager to help us find our new vehicle. Great service...and she is funny too!! our new vehicle. Great service...and she is funny too!! More
My car needed new tires. Todd told me there will be a sale the following month, gave me his personal card, and quickly got an appointment when I contacted him late the next m Todd told me there will be a sale the following month, gave me his personal card, and quickly got an appointment when I contacted him late the next month. Very satisfied with his service. More