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Mercedes-Benz of Walnut Creek

Walnut Creek, CA

Overview
Reviews
Vehicles
3.8
213 Reviews
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1301 Parkside Dr

Walnut Creek, CA

94596

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Showing 213 reviews

May 06, 2024

Faran and all of the staff we interacted with were super helpful and made the experience as pleasant as possible! More

by Louis collins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Faran
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Helpful
May 06, 2024

Great service was provided by my sales rep Tim. I am really happy with the car. Definitely recommended More

by adeelafzal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim
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Helpful
May 04, 2024

I appreciate everything in what Ou Saetern did from beginning to end. His patience and effort displayed his training and professionalism in the utmost respect when working with me. I would highly recco More

by O S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ou Saetern
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Helpful
May 01, 2024

Ali provided great service, he took the time to show us as many cars as we wanted without ever putting pressure on trying to make a sell More

by Sandra Valencia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali
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May 02, 2024 -

Mercedes-Benz of Walnut Creek responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
April 26, 2024

Great sales person (Tim Crane), finding a "hard to get" CLA 35. Both Tim and John made the final paper work seamless. We are very happy with our new car as it exceeds our expectations. More

by Dens336
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Crane and John Carandang
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Apr 29, 2024 -

Mercedes-Benz of Walnut Creek responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
April 25, 2024

They gave me the best lease deal, Jose and kevin were very courteous and gave me a straight forward deal More

by Efrenp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose,kevin,
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Apr 27, 2024 -

Mercedes-Benz of Walnut Creek responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
April 24, 2024

Bought a ram 1500 drove a couple of weeks and started to leak oil heavy! Drove to the nearest dealership to tell me what is the issue, paid a fee for them to just tell me that Mercedes Center of Walnut Cree More

by Costel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Faran
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Apr 27, 2024 -

Mercedes-Benz of Walnut Creek responded

Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would really like to speak with you more regarding this matter. Please reach out to us at (844) 896-1941 or email our customer relations manager, Jasmine at jasmine.ewing@mbofwalnutcreek.com. We look forward to hearing from you.

Helpful
April 24, 2024

We visited 3 dealerships and walked away from 2, we had negative equity with our lease and Bao really helped us out! We have heard wonderful things about Walnut Creek and they were right! thank you Bao for More

by Hernandezcrew16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bao
Report | Print
Apr 25, 2024 -

Mercedes-Benz of Walnut Creek responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
April 24, 2024

Great sales person in finding our hard to get CLA 35. We are very pleased with Mercedes Benz of Walnut Creek! More

by Dens336
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Crane , John Carandang
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Apr 27, 2024 -

Mercedes-Benz of Walnut Creek responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
April 20, 2024

The customer service rep was not helpful at all and rude. Very disappointed with the experience. More

by hamawa
Recommend Dealer
No
Employees Worked With
Chau
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Apr 24, 2024 -

Mercedes-Benz of Walnut Creek responded

Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would really like to speak with you more regarding this matter. Please reach out to us at (844) 896-1941 or email our customer relations manager, Jasmine at jasmine.ewing@mbofwalnutcreek.com. We look forward to hearing from you.

Helpful
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