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Mercedes-Benz of Richmond

Henrico, VA

4.8
897 Reviews
Mercedes-Benz of Richmond has been a trusted dealership in greater Richmond, and since we opened our doors in 1960, our focus has never wavered. We’ve earned our reputation by consistently delivering an excellent service and ownership experience every step of the way, offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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8225 W Broad St

Henrico, VA

23294

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Showing 897 reviews

May 11, 2024

I would not have my auto serviced by any other shop. McGeorge is a very thorough and knowledgeable dealership. Keep up the good work. More

by steffone1
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Joe Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Murgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024

I appreciate their accommodations to get me in quickly, So polite and courteous. Steven was quite Helpful More

by trishaours
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Recommend Dealer
Yes
Employees Worked With
Steven Honeywell
May 02, 2024

Outstanding service! The entire team was very professional, knowledgeable, friendly. Rory communicated by phone well before we get there. Brian spent time showing us arou More

by LY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rory Samson, Brian Hare, Kyle, and Mike Rosen.
April 23, 2024

Professional but extremely friendly and want to be certain customer is satisfied with work done. More

by Hayden’s RVa
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Recommend Dealer
Yes
Employees Worked With
Steve Huniwell
April 20, 2024

It was a pleasure to do business with service rep Christina Breault. I'm happy with the maintenance work the shop did too. More

by Loburger
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Recommend Dealer
Yes
Employees Worked With
Christina Breault
April 20, 2024

The experience was wonderful The advisor was knowledgeable and polite My car drives like new More

by Abpans
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Joe Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Murgado
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2024

Excellent and as always expected! Hope you always kerp up with this standard of service! More

by mohansankar
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Evan Nystrom
April 18, 2024

Dropped my car a day before for the 7:30 am appointment the next day. thinking it will be done by lunch time. Got a txt around 3:30 to pick up my car. The car was not washed and there were grease marks. La More

by jani_50
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Recommend Dealer
Yes
Employees Worked With
Service manager
April 14, 2024

Mcgeorge Mercedes has been my service provider for the past 19 years and two Mercedes. The service is always great! More

by frederic108
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Joe Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2024

Promptly received for my scheduled appointment. Recall was performed in a timely manner. Waiting area was comfortable with coffee and snacks. All personnel I Encountered were clear and polite More

by Genesalmon7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Murgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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