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Maus Nissan - Service Center

New Port Richey, FL

4.6
1,584 Reviews

1,583 Reviews of Maus Nissan - Service Center

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June 02, 2024

Excellent service every time I visit. Employees are always attentive all the time. Best dealer. More

by theprincessbotiqua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anyela Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keegan Boylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hassett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2024

Please do NOT send anymore surveys. I did 3-4 surveys. Enough is enough. Your service was excellent, but i will reduce the rating, if you continue to ask me to do surveys. More

by deedeeandsteve8720
Recommend Dealer
Yes
Employees Worked With
Eddie Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2024

After 5 times to fix the problem it is better. I will be in this week for the 6th time to have it checked again. More

by HDMAN2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Excellent service every time I come! Sal is always helpful and very knowledgeable about my car. More

by Dpennell305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

We purchased a car from Maus Nissan that came with Maus care- receive great treatment and my service person thoroughly explains everything in laymen’s terms which I love. More

by Jbay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan in service
June 01, 2024

I was made to feel stupid a couple of times. Also, every time I come there for my free oil change, something else is found to be wrong. Sometimes that's good and sometimes it's annoying. More

by DMTIPTON625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Aguayo
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Staff was friendly and knowledgeable. Tiffany, my coordinator, explained what services were due and what would be due in the future. Everyone was very efficient. More

by billandwendyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany, coordinator.
June 01, 2024

Everyone at Maus Nissan are always very courteous and helpful. John has worked on my cars for several years and as always upfront and honest with me. Wouldn't go anywhere else. More

by LynnJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Only been once so not a lot to base anything on. We’ll see how the next visit goes. More

by Gstodghill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Aguayo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron
Jun 02, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department. We value you as a customer and appreciate your feedback. It looks like we missed the mark during this visit, so please let us know if there is anything we can do, and we'll be happy to address your concerns. Have a blessed day. Sincerely, Maus Nissan

May 31, 2024

James was great. So expensive though. I take my car elsewhere for many other services because of this. More

by Resq463d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Swanson
Jun 02, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department, we appreciate your trust. James is fantastic - thank you for recognizing him! We would like to have a representative reach out to you about your pricing issue, but we will need a little more contact information to be able to call you. We do make an effort to be competitively priced among the other dealerships in our area, and have one of the lowest priced labor rates in our market. Please contact us directly, and we'll be happy to help. Thanks for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

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