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Mark Christopher Auto Center

Ontario, CA

4.4
9,037 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,037 reviews

June 10, 2024

Great experience buying my new car, sales person was very understanding and helpful. He answered all my questions and helped me get into my new car. More

by maldonadoedelmira
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Osbaldo “Ozzy” Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2024

Chelsea at the front desk was nice and very helpful . It was my first visit and she made it easy More

by FLOJADEMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea
June 09, 2024

It was okay. Just another dealership a place to buy a car. Not sure what else to say More

by Cd1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2024

We went to mark christopher yesterday 6/8/2024 and they were AMAZING! We went in pretty much knowing what we wanted but we're open to suggestions. Greg Hess and JC were awesome! We went in wanting to look More

by hvienna13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2024

It was a very enjoyable experience. The process was easy and quick. Jason made sure I got the car I wanted and stayed with me for the entire process. Cesar in finance was friendly and a More

by jessica.wagoner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Valenzuela
June 08, 2024

They fixed what I needed to be fixed , but the usb and the sd card reader doesn’t work anymore and the navigation doesn’t work anymore, so now I have to make another appointment to fix it More

by Josef_salhap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback with us. I understand your concerns and appreciate you bringing this to my attention. Please reach out to me directly so I can address these issues and work towards a resolution. Thank you for letting us know about your experience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 08, 2024

Need to have more communication with customer I mean more update the status off vehicle More

by YANKEES27PATS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dario
Jun 10, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback regarding the communication on the status of your vehicle. We understand your concerns and appreciate your input. Please feel free to reach out to me directly so we can discuss this further and address any issues you may have experienced. Thank you for letting us know about your experience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 08, 2024

Jose was my sales person and he was very nice and made me feel comfortable the entire process. More

by andreacreagle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray or Roy
Jun 11, 2024 -

Mark Christopher Auto Center responded

Thank you, Andrea, for sharing your positive experience with us at Mark Christopher Auto Center. We are thrilled to hear that Jose provided you with excellent service and made you feel comfortable throughout the entire process. We appreciate your feedback and look forward to assisting you again in the future. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

June 08, 2024

Great service, helpful service reps. Nobu is our guy. We have a 2001 Buick Le Sabre, and we’ve had a couple of issues in a one month period. Each time Nobu got involved and took care of More

by scholarjma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Mark Christopher Auto Center responded

Thank you, Lori, for your kind words and 5-star review! We truly appreciate your feedback and are delighted to hear that Nobu provided you with excellent service for your 2001 Buick Le Sabre. We're glad to be your go-to location for repair services and always strive to provide personalized care to our customers. We look forward to helping you again in the future. Thank you for choosing Mark Christopher Auto Center! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 07, 2024

Their service department manager is terrible! He lies, he is rude and gets a bad attitude when questioned about the situation on your vehicle service! Juan is awesome and very professional…comp More

by cherrybombmomcb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2024 -

Mark Christopher Auto Center responded

Our team has acknowledged this review.

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